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Senior Product Manager

Methods Consulting
Closing date
31 Jan 2022

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Technology & New Media
Contract Type
Full Time
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Our mission is to improve and safeguard public services. We apply digital tools and ways of working to ensure our public services are centred around citizens and communities. We partner with central and local government clients to support the successful delivery of digital and technology services, working collaboratively to solve problems and support long term digital transformation.

At Methods we are not afraid of making mistakes; we aim to learn from them. We strive to create a supportive environment for colleagues, and we also aim to have fun.

We have established communities of practice that you will be able to join that create a supportive internal environment alongside your client work.

We are growing our teams across the company and would love to talk to you about becoming a part of Methods.
As a Senior Product Manager you will be responsible for leading services through the various lifecycle stages following GDS standards & principles.

You'll be excellent at translating user and business needs into a clear product strategy. You will use your knowledge of user needs and business goals to frame problems and set priorities for your delivery teams.

To succeed in this role, you should be a perceptive and creative leader and a reliable problem-solver. You will be able to understand how policy and/or technology constraints affect the development of your products, and how creating digital services benefits the user.

Senior product managers can manage multiple products or a single product that is especially complex, high risk or sensitive. At this level you:
  • May be asked to line-manage associate product managers and product managers
  • Have expert product management skills
  • May be involved in elements of programme management activity
  • Will be involved in hiring associate and product managers

Agile working (Expert level)
  • You know how to coach and lead teams in Agile and Lean practices, determining the right approach for the team to take and evaluating this through the life of a project
  • You can think of new and innovative ways of working to achieve the right outcomes
  • You are able to act as a recognised expert and advocate for the approaches, continuously reflecting and challenging the team
  • You can demonstrate advanced understanding of design, technology and data principles
  • You know how to identify and implement solutions for assisted digital
  • You can apply knowledge to work with other job families
  • You can work with and challenge senior stakeholders
  • You know how to prioritise and mitigate constraints and can turn them into an advantage
  • You can adapt the approach depending on the constraints
  • You understand the marketplace, realising the benefit and persuading others that a product is the right one to use
  • You know how to integrate a product with other services
  • You can ensure the product gets used
  • You can realise benefits by linking work in progress back to the business case
  • You can build business cases based on user needs
  • You know how to successfully lead teams through the full product life cycle
  • You can identify which tools and techniques should be used at each stage
  • You can develop sustainable support models
  • You can identify and deal with potential risks across or between all stages of the product lifecycle
  • You know how to coach others
  • You can contribute to the assessment of other teams, providing guidance and support as they move through the stages of the product lifecycle
  • You keep abreast of industry best practice and can cascade ways of working
  • You know how to make operations efficient
  • You can act as the escalation point for major operational issues and champion operational management across the community
  • You can work closely with leaders of operational delivery teams in digital, data and technology (DDaT)
  • You know how to anticipate problems and how the defend against them at the right time
  • You understand how the problem fits into the larger picture
  • You can articulate the problem and help others to do it
  • You know how to build problem solving capabilities in others
  • You can start to define and create approaches
  • You know how to coach others
  • You can implement new ways of working
  • You are aware of what other sectors are doing
  • You understand what is most important and applicable
  • You know how to get buy-in from the organisation
  • You can work with scant information and explain it in abstract terms
  • You can develop a strategy
  • You know how to give direction on which tools or methods to use
  • You are experienced in meeting the needs of users across a variety of channels
  • You can bring insight and expertise in how user needs have changed over time to ensure these are met by the business
  • You know how to apply strategic thinking in how to provide the best service for the end user
DDaT perspective (Practitioner level) Experience of working within constraints (Practitioner level) Financial ownership (Practitioner level) Lifecycle perspective (Expert level) Operational management (Expert level) Problem ownership (Expert level) Product ownership (Expert level) Strategic ownership (Practitioner level) User focus (Expert level)Benefits
  • Holiday: 25 days a year, plus bank holidays, with the option to buy 5 extra days each year
  • Pension: 4% employer contribution and 5% employee contribution
  • Discretionary bonus: based on company and individual performance
  • Life assurance: 4 times base salary
  • Private medical insurance: non-contributory (spouse and dependants included)
  • Worldwide travel insurance: non-contributory (spouse and dependants included)
  • Enhanced maternity and paternity leave after 18 months service
  • Wellness: 24/7 confidential employee assistance programme, including counselling
  • Social: Parties and social events, and commitment to charitable causes
  • Professional development: access to LinkedIn Learning, and discretionary training budget
  • Travel: season ticket loan, cycle to work scheme
Job Summary
  • ID: 680BCFD1D8
  • Department: Digital
  • Type: full time
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