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Digital Technology Customer Service Assistant

Employer
Tiger Recruitment
Location
UK
Salary
Competitive
Closing date
5 Feb 2022

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Sector
Technology & New Media
Contract Type
Permanent
Hours
Full Time
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We are looking for a strong customer service assistant to join a savvy tech start-up based in East London. An interest and prior experience within digital technology is a must. This is a temporary position starting immediately and will be for at least one month with a view to extending if it's the right fit.

Duties will include:
  • Responding to incoming enquiries via phone, email and instant messaging
  • Logging all correspondence in an internal system
  • Provide guidance to customers with issues related to their account
  • Working closely with platform creators to understand all elements of the system

You must have
  • A passion and knowledge of digital technology
  • Prior experience within this field
  • A Bachelor's degree or similar
  • A friendly disposition
  • High attention to detail
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