Systems Support Role
Banking / Finance
6 month Contract
Up to £350 p/d (Inside IR35)
Remote / Canary Wharf
Role - Systems Support Role (SQL / C#)
Duration - 6 months with likely extension
Rate - £350 p/d (inside IR35)
Location - Remote / Canary Wharf
P/L SQL or T/SQL
The accomplishment of system support responsibilities over all development teams in production environments to cover all aspects such as communication with Data Centre/Help Desk staff, analysing/finding failure to reach a root cause, resolving issues by liaising with development teams, liaising with internal and external supports teams and providing explanations to our Business Clients.
Troubleshooting systems in the event of failure and implementing solutions (Code fix, SQL scripting etc), including checking Windows Servers, Databases (SQL Server or Oracle) and any other relevant environments where the system is running. In some cases, this will involve liaising with other application support team staff across London and New York.
Liaising with the relevant support teams (such as Technical Support, Network, Infrastructure, DBA) when users experience system issues.
Communicating with primary support Helpdesk staff in London and New York to give the team necessary advice and suggestions.
Working with the team members and the wider development team to establish best practices to support systems.
Working with the wider Development team and other support teams to analyse and establish appropriate system configuration to meet Business requirements.
Contributing and regularly joining technical and design workshops within the team to suggest ideas to achieve stable system operations.
Critically and actively contributing to define system support standards to ensure their applications are fully capable of running safely in production.
Participating in exercises to both plan and estimate work volumes for system supports.
Providing system support services additionally in non-production environments such as disaster recovery and development environments required for SDLC.
Providing scripts for database enquiry languages, i.e., T-SQL (SQL Server) and PL/SQL (Oracle) to provide analysis and exporting data etc. based on Business requirements.
Following "Change Management Control procedures" to get approval for any updates in Production systems and "Maintenance reports" for non-Production environments.
GCS Computer Recruitment Services is acting as an Employment Business in relation to this vacancy