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Field Service Team Leader

Elite Consultancy
Closing date
31 Jan 2022

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Contract Type
Full Time
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Job Title: Field Service Team Leader
Location: Buckinghamshire
Salary: Circa. £50,000 - £70,000 (DOE), Bonus Scheme, Company Vehicle, Phone, Laptop, Company Pension Scheme (5%), Life Assurance, Private Medical Care, 25 Days Holiday plus Bank Holidays.

Job Description:

We are looking for a seasoned Service Manager to join a market leading manufacturer of cranes worldwide. This is a hands-on management role that will offer technical support to a team of field service engineers as well as providing technical support to a trusted customer base.
This rewarding opportunity would ideally suit someone with a strong technical background who has progressed into a leadership role across the crane or construction equipment industry.

Highly reputable organisation who pride themselves on the service they provide to their customers and employees. You will have the opportunity to fully imbed yourself into the business, receiving full on-going support and full product training.

Responsibilities of the Role:

• Oversee and offer technical support to a team of field service engineers
• Manage and maintain relationships with customers by offering technical support as and when required
• Provide technical support to service engineers out on site
• Conduct staff appraisals and oversee recruitment for field service department
• Oversee and manage all service administration and paperwork in relation to the role
• Ensure the highest levels of customer service are being provided throughout the service department and be there to support any issues that may arise

Requirements of Role:

• Strong technical / engineering background
• Hold strong leadership skills and have experience managing a team of engineers
• Must have experience working within the Mobile or Crawler Crane industry. Would also be willing to consider someone from a Earth Moving or Truck Mounted Access Platform background
• Hold experience working within a customer facing role
• Be flexible to travel as dictated by the businesses needs and must hold a UK driving licence

If you are someone who fits the above requirements and would like to find out more about this opportunity, please speak to Zoe Mansfield - (phone number removed) - (url removed)
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