This is an excellent opportunity for a SAP Customer Service Manager to join one of the leading Global SAP authorities delivering solutions to more than 9,000 customers worldwide.
Customer Service Manager – SAP Managed Services UK
Plus Company Benefits Package
Permanent – Full Time
Product / Service: Global authority in SAP Consulting & SAP Managed Services
Who we are:
Over the last 15 years, we have grown steadily in Managed Services and we are expanding our teams due to our ongoing success.
We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function.
We take care of our customers’ solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape.
We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision.
Please apply to join a thriving team of creative consultants who are friendly, knowledgeable, highly skilled and love the variety of work within Managed Services.
+ Servicing a portfolio of customers
+ Build relationships with “customer” and nurture the account with growth in mind
+ Responsible for the fulfilment of all contractual obligations towards the “Customer”
+ The central global contact person for the “Customer” regarding AMS, TMS and Hosting services
+ Responsible for the internal coordination of all involved – AMS, TMS and hosting teams
+ Responsible for the external coordination for relevant and defined partners
+ The customer advocate for all Business as Usual (BAU) activities
Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. Join us to start the journey that is your career path.
We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance
Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.