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Customer Service Manager – SAP Managed Services. UK Remote

Employer
Recruitment Revolution
Location
Birmingham
Salary
c£40,000 Plus Company Benefits Package
Closing date
17 Feb 2022

View more

Sector
Technology & New Media
Contract Type
Permanent
Hours
Full Time
Function
Customer Service
Job Level
Management & Executive
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Job Details

This is an excellent opportunity for a SAP Customer Service Manager to join one of the leading Global SAP authorities delivering solutions to more than 9,000 customers worldwide.

Role Info:

Customer Service Manager – SAP Managed Services UK
UK Remote
c£40,000
Plus Company Benefits Package
Permanent – Full Time
Product / Service: Global authority in SAP Consulting & SAP Managed Services

Who we are:

Over the last 15 years, we have grown steadily in Managed Services and we are expanding our teams due to our ongoing success.

We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function.

We take care of our customers’ solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape.

We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision.

Please apply to join a thriving team of creative consultants who are friendly, knowledgeable, highly skilled and love the variety of work within Managed Services.

Key Responsibilities:

+ Servicing a portfolio of customers
+ Build relationships with “customer” and nurture the account with growth in mind
+ Responsible for the fulfilment of all contractual obligations towards the “Customer”
+ The central global contact person for the “Customer” regarding AMS, TMS and Hosting services
+ Responsible for the internal coordination of all involved – AMS, TMS and hosting teams
+ Responsible for the external coordination for relevant and defined partners
+ The customer advocate for all Business as Usual (BAU) activities

Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. Join us to start the journey that is your career path.

We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance

Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager

Application notice… We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Company

We’re Talent Acquisition Specialists that founded change in 2005. Since then we’ve helped over 2500 clients grow, prosper and lead.

# Our Story

Frustrated by poor experiences with traditional agencies, our founders (just two regular candidates), decided that the outdated industry needed modernising and a new balance of power. In 2005, a new kind of agency model was born, putting the client and candidate at the heart of the experience whilst removing the pushy sales, schmooze and high fees.

# What makes us different?

Aside from a sensible fee model, custom technology and a direct unhindered path to candidates we…

…don’t sell candidates and we don’t sell jobs: we facilitate relationships and champion the process of ‘organic hiring’ to help create stronger and longer-lasting engagements.

# Who we work with

With an industry reputation for delivering results we are the go-to talent finders for tech start-ups to global brands who all demand the best service and talent.

From business owners hiring 2 people a year to Internal Recruiting teams hiring 200+ people a year, RR sources talent across all sectors and levels.

# Reputation

Our expertise has also been called upon by some of the leading job boards including the UK’s No1. Reed.co.uk.

Recruitment Revolution is a member of the REC with a 100% compliance pass rate and holds a Feefo 5* Platinum Award for Service.

For more information please contact Team RR on 0800 294 3113 or visit https://www.recruitmentrevolution.com

 

Find Us
Website
Telephone
01344844064
Location
Castle Hill House
12 Castle Hill
Windsor
Berkshire
SL4 1PD
United Kingdom
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