A great opportunity to join a privately UK owned, independent Japanese & Organic Fine Foods company based in London. We are a brand holder and importer of a wide range of Japanese and European foods distributed to the health-food trade and major supermarkets in the UK as well as exported to over 50 countries.
Account Manager (Wholesales & Retail Clients)
London (W3) 3 days per week / Part Remote 2 days per week
Plus Benefits Package
Monday to Friday 08:30 – 17:30
Company Background: Incorporated in 1993, now leading EU Brand for Japanese Organic and Traditional ingredients
280+ products across 29 categories
We are looking for an Account Manager to join our UK team to manage a portfolio of fast growing, recently acquired wholesale customers, as well as a few of our most prestigious retail customers.
As an Account Manager, you will build meaningful, committed customer relationships and champion our ethos and values, to help bring incremental growth within your channel and company. You will be responsible for all communication, terms and negotiations and the execution of promotional plans, launches and activities with your direct customers. This will require you to analyse customer and item performance to extract insights, draw up strategic plans and turn these into executable actions.
You will also oversee our presence in our key indirect retail health store chains and this will require you to visit the London-centric stores regularly. This will require a high level of personal organisation, persistence, and great presentational skills as you will be visiting and building rapport with individual store managers and floor staff to educate and help deliver exceptional results for both their store and the brand. This role positions you as our eyes and ears at the store level of our key retail customers and allows you to identify key opportunities in the market then report and act on your findings.
+ Develop and manage existing wholesale and retail customer accounts and drive sustainable growth.
+ Maintain and develop our presence with key indirect retailers at store level.
+ Ensure key retailers execute promotional and marketing activities in line with plans and support them with adequate materials and/or training.
+ Manage a small number of existing bulk customers/manufacturers.
+ Develop new sales by approaching new independent stores, convenience stores, HORECA establishments and online retailers, guiding them to an appropriate wholesaler.
+ Competent and articulate communicator who can build compelling arguments and communicate across strategic business plans.
+ High level of fluency in English, both spoken and written.
+ 1-2 years of experience in sales and customer management, ideally within the Organic or Health Food sector and have a passion for the organic, vegan/plant-based movement.
+ Experience managing wholesalers/distributors, ideally within the health food trade.
+ Passionate about working with people and developing their relationships, both inside the company and with clients.
+ Strong commercial acumen and analytical skills including Microsoft Excel.
+ Excellent time management and organisational skills.
+ Motivated, enthusiastic, and driven.
+ Strong interest in health foods and the industry is beneficial.
+ £30,000 salary
+ 20 days holiday per annum, increasing to 25 days after 3 years service
+ 50% discount off our foods
+ We offer an Auto Enrolment Company Pension Plan
+ Great Office Atmosphere
+ Monday to Friday 8.30 – 5.30, with one hour unpaid for lunch
+ We are an independent company and this role is based in an office with approximately 20 people in total.
+ Use of well equipped kitchen and food supplies
+ Short weekly yoga sessions and a friendly family vibe!
+ Flexible office/home working (minimum 3 days in the office) depending on your role requirements after probationary period.
Interested? Apply here for a fast-track path to the Hiring Manager
You may have worked in the following capacities: Account Manager, Telesales Executive, Sales Executive, Sales Advisor, Business Development Executive, BDE, Inside Sales Advisor, Internal Sales, Customer Relationship Manager, Food Sales, FMCG Sales, Food Sales, HORECA Sales.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.