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VIP Executive Support Analyst

Employer
TEKsystems
Location
UK
Salary
Competitive
Closing date
31 Jan 2022

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Sector
Technology & New Media
Contract Type
Permanent
Hours
Full Time
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A VIP Executive Support Analyst is required to provide a white glove support service to the C-Level Executive team. This role will require last-minute travel so the successful person must be flexible to travel locally and internationally at a drop of a hat.

Description:

On-call 24/7 for VIP Executive IT support most calls will be triaged by Personal Assistants before handing off to this role.

Oversee all device checks and ensure all VIP devices are fully working and tested on a daily basis - Mac, Windows. Iphones, ipads, VC/AV units,.

Manage processes documentation to ensure immaculate service delivery

Work closely with in house infrastructure team and 3rd parties to resolve any technical issues

Proactively check all VIP destinations for excellent IT service. Be on hand to support where necessary. Included but not limited to Hotels, Private properties, corporate offices.

Oversee IT service in somerset using 3rd party support where necessary

Short notice travel occasionally required.

Oversee all important calls with VIP involved to ensure seamless delivery.

Be in the London office at least Tues-Thurs each week. Probably 8am-6pm

Must have excellent, low key communication skills.

Must be proactive and actively search out service improvements.

Enure VIP PAs, CTO, Group COO, Head of Infrastructure are all kept up to date.

Job Title: VIP Executive Support Analyst

Location: London, UK

Job Type: Contract

Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://www.allegisgroup.com/en-gb/privacy-notices.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at https://www.allegisgroup.com/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
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