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Engagement and Impact Manager

Employer
NFP People Limited
Location
UK
Salary
Competitive
Closing date
31 Jan 2022

View more

Sector
Charity
Contract Type
Permanent
Hours
Full Time
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Engagement and Impact Manager

We're looking for an energetic and committed individual to co-ordinate a wide range of projects and engage with service users of a large Leicester based charity.

Position: Member Services Manager (Internal title)

Location: Leicester - homeworking and hybrid working available with travel to Leicestershire.

Contract: Permanent

Hours: 25-30 hours, per week

Salary: £30 - £35k per annum FTE

Benefits: Excellent health benefits, a defined contribution pension scheme and access to an employee assistance programme.

About the role:

Working as part of a team of passionate and skilled staff and volunteers, you will help the charity engage with more people and help them to deliver their strategic objectives and future vision and measure the impact they're having. You will lead, manage and create projects to reach, support and grow membership.

Your Primary Responsibilities:
  • Drive, manage and co-ordinate a wide range of projects and activities that engage with and support people affected by sight loss
  • Support the development and empowerment of user and peer-led groups and activities
  • Capture and share the learning around the risks and impacts of social isolation within the community
  • Engage with active networks across local services, communities and partner organisations
  • Manage budgets and resources to have maximum impact

About you:

As Engagement and Impact Manager you will have experience of working within community based services, you will need to bring an energy and commitment that are contagious and will naturally support and enable people to try new things and get involved.

Key skills and experience include:
  • Listening and responding to the people who use services
  • Knowledge of the funding and reporting process for charitable projects
  • developing and supporting volunteers
  • Budget management experience
  • Project management from conception to evaluation
  • Excellent listening and communication skills
  • Strong commitment to equality and diversity
  • Good networker, capable of building relationships at all levels

You may also have experience as a; Service Delivery Manager, Engagement Manager, Impact Manager, Impact and Evaluation, Programmes and Impact, Programme Manager, Volunteer Coordinator, Membership Coordinator, Membership Manager, Project Management, Member Services, Membership Development Manager, Senior Project Manager, Services Manager, etc.
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