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Account Manager

Motion Picture Solutions
Closing date
31 Jan 2022

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Technology & New Media
Contract Type
Full Time
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About UsMotion Pictures Solutions (MPS) is a leading international film services company, providing end-to-end solutions at all stages of theatrical film delivery. From 24/7 post-production and mastering through to secure electronic distribution.

MPS has spent the past 16 years building a company that Film Studios and Distributors trust. We're a leading company in our field and our aim is to support our clients globally in the digital cinema industry. With our software already forming the basis of that ambition, we want to drive the cinema industry forward using the power of new, secure web-based technologies.

Job OverviewMPS are looking for a motivated person with a passion for film to join our UK based Client Services team.

An Account Manager can expect to undertake the following in support of our growing Digital Cinema team:

Being the first line of contact for all queries and orders from clients. Managing expectations and provide regular updates on order progression.

Build and manage client relationships to develop and grow existing revenue streams. Updating clients on new services and technologies, working with Marketing and Business Development to collate and share information appropriately.

Identify, manage and mitigate project risks and issues.

Managing end to end ordering process for all Production orders. Translating order requests into appropriate MPS systems. Working with internal teams (Creative Services, Encoding, Subtitling, LANsat, and Support teams) and third party vendors to ensure orders are processed correctly. Ensuring both you and the client are aware of all new developments that may occur in the life cycle of a project while identifying, managing and mitigating risks

Other responsibilities include: project billing, developing/streamlining processes, documenting workflows and overviews and creating and disseminating reports.

RequirementsKey Experience
  • Previous experience working with an order management system
  • 2 years working in a client/customer facing role
  • Microsoft Office Suite
Essential Requirements
  • Logical thinker
  • Confident Communicator
  • Excellent time management and prioritisation
  • Works well within a team and has leadership qualities
  • Ability to adapt to new IT software's and systems
Desired Requirements
  • 2 Years' working in Film Industry
  • Linux and related OS knowledge
  • Understanding of DCI standards
  • An in depth knowledge of Digital Cinema formats
  • Understanding of the theatrical cinema release process
Essential Requirements are those, without which, a candidate would not be able to do the job. Desirable Requirements are those which would be useful for the post holder to possess and will be considered when more than one applicant meets the essential requirements.

  • 25 days' Annual Leave
  • Medicash Health Cash Plan
  • Cycle to Work Scheme
  • Dexters 'No Deposit' Option
  • Interest Free Deposit Loan
  • Cinema Ticket Deals & Discounts
  • Buy and Sell Holiday Scheme
  • Enhanced Maternity & Paternity Leave
  • Company Sick Pay Scheme
  • Season Ticket Loan
  • Mid-Term Incentive Plan
  • Superhero Scheme (Bonus)
  • Objectives Bonus
  • Summer & Christmas Parties
  • Training (including Study Support & Leadership Programme)
  • Casual Dress-Code
  • Hybrid Role
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