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Operations Manager / Project Management - Software Development Agency

Closing date
5 Feb 2022

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Technology & New Media
Contract Type
Full Time
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Exeter based Web / Software Development Agency is seeking an experienced Operations Manager with a proven track record of managing software development, clients and business operations.
If you have experience running an agency and are looking for a long-term commitment where you can be instrumental in helping run and grow the business we'd love to talk...
Role Info:
Operations Manager - Software Development Agency
£40,000 - £50,000 (negotiable depending on experience)
Plus Flexi-Hours + Work from Home Days + Perks + Share Options
About Us:
Founded in 2016, we made a decision to focus on what we know best: Development. Since then, we have built up our services and team to become a well trusted and highly skilled development agency which can tackle complex projects, specialist software build and large e-commerce websites.
Early on, we realised that a 'one size fits all' rarely fits anyone, and as a result, we have continued to provide bespoke solutions. Many of our clients come to us needing clear, confident advice on how to improve tech for their business.
The Operations Manager Role:
We are seeking a full-time Operations Manager to join our team, the role will be based at our Head office on the Quay, Exeter with an allowance for at least 20% of your time to be home-based.
This will be a diverse role where the manager will be involved in all aspects of the business operation and not just project management. Duties will include managing the team, managing, and leasing with clients, managing the estimations, quotes, ensuring that projects are delivered in full and to budget, management of budgets.
Reporting directly to our Managing Director and working alongside our Executive Assistant, the project manager will have autonomy, yet will be expected to motivate the team and to ensure our delivery is improved whilst nurturing good client relations. We are looking to grow our business and profits, so the ideal candidate will bring knowledge and experience to help us achieve these goals.
About You:
+ Proven track record of managing software development teams.
+ Experience of introducing techniques that improve production, delivery, customer experience.
+ Accounting and financial management.
++ Management of budgets.
++ Budget forecasting.
+ Must have workable project management skills - simply knowing Agile, Prince2 or Waterfall isn't enough - we want to know how you manage, what are your techniques, how do you tune these methodologies for effective management and delivery?
+ Knowledge and understanding of the SDLC.
+ Must be great at writing documentation.
+ Amazing verbal skills - must be able to clearly explain the most complex technical solutions in a way that customers can understand. Must be able to handle difficult conversations with clients - such as asking for additional budget but being able to retain control of the conversation and the clients' trust.
+ Keen eye for detail - the ability to spot the missing information or flaw in a plan.
+ Problem solving skills and ability to think outside the box to get the job done.
You must have a good understanding of the following tech stacks:
+ Linux based systems.
+ PHP based development.
++Frameworks to include:- Native PHP, Symfony, Laravel, Yii.
+ JavaScript development.
++ Frameworks to include:- VueJS, ReactJS, React Native.
+ How HTTP and requests work.
+ GIT.
+ Relational databases - MySQL.
+ Infrastructure, such as Hosting on AWS or other cloud-based platforms.
Other Requirements:
While we appreciate the experience is important, the right personality that fits with our team and culture is everything!
+ Must be friendly and personable.
+ Must be upbeat and of a positive nature.
+ Can do attitude with a flexible approach to work.
+ A drive to excel at every project or task.
+ Has integrity, dedicated and honest.
+ Hardworking.
+ Must be a team player
Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager
Your Background / Previous Roles May Include:
Project Manager, Project Management, Operations Manager, Software Development Team Manager
Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR
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