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DIO - Commercial Manager

Employer
Defence Infrastructure Organisation
Location
UK
Salary
Competitive
Closing date
31 Jan 2022

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Sector
Engineering
Contract Type
Permanent
Hours
Full Time
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Salary: 33,000 + substantial pension and benefits + 1,500 Commercial Market Skills Allowance (MSA); individuals are eligible once essential criteria for this allowance is met. Please note that this allowance will be pro-rated for Part Time staff

The Challenge

If you are an outstanding Procurement or Contract Management Professional who wants to see the unseen and work for a great organisation, then keep reading.

Join the DIO and support our mission. Caring for Defence Estate and those that depend on it, enabling Defence to live, work, train and deploy.

We are looking for experienced professionals with a background in Procurement or Contract Management. Would you like to be a part of team passionate about supporting and delivering capital projects and services across the defence estate?

Are you interested in being part of delivering unique and complex infrastructure for armed forces? From estate optimisation to building runways for fighter jets; we do it all!

Still interested, you should be!

You will work with diverse, committed and upbeat people who all bring different skills and experiences to the teams thus crafting an environment of continual learning. You are likely to work with military colleagues, civil servants and consultants of all grades and ranks.

Responsible for supporting:
The strategic relationship with suppliers and internal and external customers while building collaboration within and across organisational boundaries.
The development and management of key sourcing activities to meet project goals while minimising risk.

Acting as:
The trusted advisor in Procurement and Contract Management commercial initiatives to both customers and your team members, ensuring compliance to the appropriate processes and operating procedures.

Procurement

DIO typically has over 800 major construction and Facilities Management (FM) projects worth over 20Bn in procurement at any time. We place all contracts needed to support the management of over 1100 sites; 134,000 buildings; 56,000 houses and 640,000 hectares of land. Our procurement teams are typically aligned to particular customers including the Armed Forces and other Defence organisations. As a Commercial Manager, you will be taking commercial responsibility for getting the best value from your own set of procurements. The roles typically include providing advice and agreeing the right commercial strategy and route to market, preparing invitations to tender, running the procurement, managing the evaluation processes and negotiating multi-million pound contracts. Our largest and most complex projects may be in procurement and approvals for a couple of years before you transition them to the contract management team. Whilst for smaller in-year projects, you might also take on their contract management. To succeed in our team, you will need to be organised, team-oriented, delivery focussed, and with the ability to create and maintain effective relationships with suppliers. Aside from great commercial skills, and the experience needed to work at this level, we are keen to find people with construction experience and familiarity with the NEC suite of contracts. In return, we can offer you great training, a strong team ethos, and an opportunity to be proud of your work.

Contract Management

From feeding the Armed Forces, to making sure the Defence Estate is maintained properly and kept safe and legal, our Contract Management teams have commercial oversight of some of the biggest contracts in the UK. As a Commercial Manager, you will be leading a category focussed team, working with customers and suppliers to make sure services are delivered properly, and to the best possible commercial value. You will need to work with delivery teams to make sure contracts and the data around them are kept up to date, that both suppliers and Defence meet contracted obligations, maintaining a drumbeat of review and governance. At all times, you will need to keep an eye on alternative options, planning for exit, reducing potential liabilities and managing risk. To succeed in our team, you will need to be organised, team-oriented, delivery focussed, with strong communication skills and the ability to create and maintain effective relationships with suppliers. Aside from great commercial skills, and the experience needed to work at this level, we are keen to find people who can help us develop category management. Experience of Private Finance Initiative (PFIs) would also be valuable for some roles. In return, we can offer you great training, a strong team ethos, and an opportunity to be proud of your work.

As there are several positions in different areas of our business, we require skilled Procurement and Contract Management professionals in the following teams:

United States Visiting Forces (USVF)

This team is dedicated to delivering a significant Capital Works programme (3Bn) and Hard Facilities Management (HFM) (250M p/a) for the USVF estates within the UK.

Accommodation

Roles within this team centre around the contracts providing Service Families Accommodation including new contracts for the allocation and Management of MOD owned and PFI housing.

Defence Estate Optimisation Programme (DEOP)

This team focuses predominantly on procuring large construction contracts and technical support for the programme. Roles also involve collaborating with military and civilian teams across MOD and the Cabinet Office

Business Improvement - Utilities

The Utilities team within the Business Improvement area is responsible for the placement of continuing Utilities (delivered and grid fuels) contracts across the MOD Estate and the delivery of Energy, Efficiency and Sustainability (EES) projects.

Hard Facilities Management (HFM)

Business in this team focuses on Alternative Procurement Routes (APR) across the HFM estate, primarily through Crown Commercial Services (CCS) and SCAPE frameworks. The requirements for FY21/22 total 80M.

Major Projects and Programmes (MPP)

Major Projects and Programmes commercial team manages over 100 infrastructure projects a year of a value of 3bn. From estate optimisation to building runways for fighter jets.

Enabling Services:

One element of Enabling Services supports the awarding of large construction contracts, including agreeing milestone payments, compensation events and disputes between the parties. We are looking for an experienced Construction professional with a background in projects and construction.

The other element deals with the procuring of contracts to provide a myriad of services across the business to support teams with the additional services outside construction and facilities management. This opportunity offers the opportunity in end to end procurement through to contract management of goods and services a fast-paced environment dealing with high volume low value procurements.

Overseas Procurement Contract (OPC):

Within OPC the role will support the delivery of a programme of procurement activities which provides a support service across MOD's overseas estate. You will deliver the procurement of safe, efficient, resilient and agile contracts to provide Hard and Soft Facilities Management services to customers living and working on the MODs overseas Estates. It is a unique programme, with a variety of countries producing different legislative and cultural challenges, along with some additional requirements like schools, health care and welfare facilities.

Some foreign and UK travel may be required on occasion.

Location:

Our Defence Infrastructure Organisation (DIO) Commercial Teams are based across the UK including Andover, Catterick, Glasgow, Whittington, Wyton, Portsmouth and Plymouth.

If found successful, you will be offered one or more of the above locations as your base office. You will be required to work from this specific office on a regular basis, therefore you must consider if any of the above locations are within a reasonable travelling distance before applying.

You will be asked to confirm your preferred base location/s at interview stage.

Postcode information:
Andover SP11 8HJ, Catterick, DL9 3LR, Glasgow G2 8EX, Whittington WS14 9TJ, Wyton PE28 2EA, Portsmouth PO1 3GB & Plymouth PL2 2BG

We employ approximately 4,900 staff from a very diverse range of professions, and we work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman.

You can view our YouTube video to see more about our work

ResponsibilitiesMain Responsibilities

A Commercial Manager at DIO will:

Develop collaborative relationships with suppliers, clients and other key stakeholders with a principal objective of achieving optimal cost and performance.
Lead supplier performance management, including improving sustainability and social responsibility.
Coordinate and collaborate with your local teams to deploy and implement the defined strategies.
Lead the fundamentals of sourcing and supplier engagement activities in accordance with DIO processes.
Engage as an active partner with the programme team to ensure new contracts are effectively embedded and be part of a cultural change in behaviours as we move to a category management approach and collaborative behaviours.
Lead and guide junior staff members within your team.
Provide commercial advice and mentorship to stakeholders, some of whom will be senior members to the MOD.
Be accountable to the Assistant Head for any commercial activity you undertake.

Desirable Experience & Skills
CIPS level 4 or willing to study to achieve this level
Experience in setting negotiation strategies and conducting negotiations
Knowledge of the basic types of commercial agreement structures including NEC3 and the function and purpose of key legal terms
Experience assessing risk and concisely explaining complex issues to principal business owners
Strong analytical skills including the ability to quickly synthesize, distil and draw conclusions on large amounts of disparate data
Experience in Construction procurement

Behaviours

We'll assess you against these behaviours during the selection process:
  • Leadership


Technical skills

We'll assess you against these technical skills during the selection process:
  • Commercial Skills & Competency Framework: Pre-Sourcing: 1. Supply Market Analysis - Understanding pre-sourcing engagement - Practitioner Level
  • Commercial Skills & Competency Framework: Section 3 - Contract Management: 3. Contract Performance Management - Specifically, Measuring and Monitoring Contract Performance - Practitioner Level
  • Commercial Skills & Competency Framework: Section 2 - Sourcing: Specifically, 3. Executing the sourcing Strategy, Developing the Sourcing Strategy - Practitioner Level

We only ask for evidence of these technical skills on your application form:
  • Commercial Skills & Competency Framework: Pre-Sourcing: 1. Supply Market Analysis - Understanding pre-sourcing engagement - Practitioner Level
  • Commercial Skills & Competency Framework: Section 3 - Contract Management: 3. Contract Performance Management - Specifically, Measuring and Monitoring Contract Performance - Practitioner Level


Benefits

We enable our people to work at the right place, with the right people, at the right time.

We believe that if we look after our people, they will be passionate about delivering great things for our customers.

We understand the importance of life outside of work and our industry leading flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance.

The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include:
Highly competitive Pension Scheme
Flexi-time scheme
Alternative working practices such as working from home
25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years service
Ability to roll over up to 10 days annual leave per year
In addition to 8 public holidays per year you will also receive leave for HM The Queens birthday
Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
Special Paid Leave for volunteering up to 6 days a year
Enhanced maternity, paternity and adoption leave
Employee Assistance Programme to support your wellbeing
Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops

Learning & Development
Professional and Personal Development of skills
Access to thousands of training courses through Civil Service Learning, some free or paid by DIO
Ability to obtain industry recognised qualifications supported by DIO

About DIO

DIO is passionate about ensuring that we are a top performing organisation and a great place to work. We host a diverse range of talent where everyone feels valued and supported enabling our people to thrive, bring greater creativity and innovation to achieve higher organisational performance. We are committed to be an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated.

We promote and support a range of flexible working patterns enabling staff to balance home and work responsibilities.

This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers.

Our staff, future and current will be guided by the 4 Cs and we encourage you to be curious and continuously strive for improvement, collaborative in an inclusive culture, ambitious and resilient and committed to Defence, empowered and able to
challenge so you can play a key part in shaping the direction of our organisation.

DIO commits to offer its employees the following experience:
Meaningful, purposeful work
The ability to learn and grow
The right opportunities and resources
To care about your wellbeing
To feel valued and included

The Defence Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure.

Our responsibilities include:
Plan and deliver major capital projects and lifecycle refurbishment
Provide utilities services
Manage soft facilities management (i.e. cleaning and catering)
Provide a safe place to train
Allocate Service Families Accommodation
Procure and manage routine maintenance and reactive repair
Provide a central register of asset information to advise infrastructure planning
Act as steward of the Defence estate
Provide the unarmed guarding service

Allowances
Position will attract 1,500 Commercial Market Skills Allowance (MSA); individuals are eligible once essential criteria for this allowance is met. Please note that this allowance will be pro-rated for Part Time staff.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

This post does not offer any assistance with relocation allowances.

Working Patterns
The post advertised is for 37 hours net, however the Ministry of Defence offers a range of flexibilities to enable a better work-life balance for employees. Flexible working, Compressed Hours, Term Time, Part-Time working and Job Share working patterns will be considered.

Things you need to know

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter .

People working with government assets must complete basic personnel security standard checks.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical.

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.

Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.

At application you will be assessed against the following:

Experience:
CV - detailing Job History and Previous Skills and Experience

Technical: Commercial Skills and Competency Framework
Section 1 - Pre-Sourcing: 1. Supply Market Analysis - Understanding pre-sourcing engagement
Section 3 - Contract Management: 3. Contract Performance Management- Specifically, Measuring and Monitoring Contract Performance

Please provide your evidence using the STAR Technique using the attached information on how to apply.

At interview you will be assessed against the above along with the following:

Behaviours:
Leadership

Technical: Commercial Skills and Competency Framework
Section 2 Sourcing: Specifically, 3. Executing the sourcing Strategy - Developing the Sourcing Strategy

Application sifting is scheduled to take place from the 1st - 7th February 2022.

Interviews are currently taking place via MS Teams from the 14th - 17th February 2022.

A minimum of 2 full working days notice will be provided for interviews. We endeavour to stick to these dates, but these are subject to change around business needs.

To assist with your application please find attached below:

2017 Commercial Skills and Competency Framework

For help and support with your application check out our
Civil Service Careers Homepage and the How to apply section

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This job is broadly open to the following groups:
  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
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