Hoarding Service Facilitator

About Hammersmith, Fulham, Ealing and Hounslow Mind

This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.

We're here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.

Purpose of the Job

To provide support to the hoarding population of Hounslow. You will be sole project worker delivering: peer support groups, a psychoeducation programme and coordinate volunteers to help our clients declutter their homes in a sensitive way.

Key Responsibilities

Manage the inbox of referrals coming in, triage them and offer them our service
Deliver a rolling 12-week psychoeducation programme
Deliver peer support groups once a month
Identify which clients need support to declutter and coordinate a buddy volunteer to help that client
Record outcome measures and help clients identify goals
Ensure case notes are on each client file
Assist with home safety checks
Carry out decluttering
Liaise with referrers
Signpost to other services or make referrals to onward organisations or internal services
Understand, adhere to and actively implement all the policies and procedures of HFEH Mind
To operate and comply with the provisions of the General Data Protection Regulation and relevant HFEH Mind policies on data protection during the course of undertaking the role.
To safeguard children, young people and vulnerable adults at all times.
To undertake training as required.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Post is subject to an enhanced DBS check

12 month contract, Part-Time