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Client Account Manager

Tellwright Consulting Limited
Closing date
9 Feb 2022

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Contract Type
Full Time
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We are looking for a dynamic individual who is able to provide the highest levels in Customer Service, to join our growing team based in Central Southampton. Working in a friendly, professional environment, you will be part of our busy, fast-paced business, and have the opportunity to progress as our business grows.

Main Responsibilities of Client Account Manager / Sales Order Processor:

* Delivering first class customer service to customers

* Responsible for ensuring that all orders are keyed quickly and accurately in a timely manner

* Establish, build, and manage strong long-term customer relationships

* Resolving order queries

* Ensuring customer satisfaction

* Making outbound calls to existing customers with the purpose of retaining them

* To liaise with other staff internally, and our external business partners

* To update relevant information in our customers' records

What we are looking for:

* Experience in providing exceptional levels of customer service - potentially within but not limited to one of the following business sectors: Healthcare/Hospitality & Catering/Education/Retail/Trades & Labour/Sport & Fitness.

* Strong computer and MS office skills

* Excellent interpersonal & communication skills with a problem solving attitude

* Attention to detail

* Customer oriented, genuinely passionate about providing an amazing experience through every interaction

* The ability to multitask effectively whilst keeping a high level of service quality

* Proactive and work effectively and efficiently

* Enjoys working in a team

* Passionate and willing to learn in a dynamic and challenging environment

* Ambitious and willing to accept new challenges

Blue Piranha Career Opportunities
As part of a growing team, there are definite opportunities for progression, growth, and development.

Benefits Package
We're dedicated to supporting our staff with fantastic benefits as part of your Blue Piranha package. Your benefits will include:

• Excellent Annual Leave Entitlement - This is comprises your standard entitlement plus additional Christmas and New Year Close Down • Birthdays Off • Complementary Hot Drinks • Contributory Pension • Employee Assistance Programme • Enhanced Maternity & Paternity Schemes • Long Service Awards • Employee Referral Cash Reward • Cycle to Work Scheme

About Us

Established in 2007, Blue Piranha Branded Clothing provide unique, personalised, branded clothing for businesses and teams, that both inspires and brings people together.

By gaining an understanding of our Customers needs and requirements, our aim is to make them feel good about what they are wearing in the workplace. By listening to their wants and needs we strive to deliver clothes that are not only fit for purpose but that make them feel good.

Through valuing and developing our relationships with clients, we provide them with a service tailored to their needs, coupled with exceptional levels of Customer Service.

We don't aim to be the biggest supplier of customised clothing, but we aim to be our clients 1st choice.

Ready to join our team Apply today and we'll get in touch
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