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Admin Officer AO - Band E

Employer
Brook Street
Location
UK
Salary
Competitive
Closing date
31 Jan 2022

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Sector
Technology & New Media
Contract Type
Permanent
Hours
Full Time
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This is a fantastic opportunity for anyone wanting to get experience working under the legal system and will be a great asset to your future regardless of the industry you eventually end in.

Brief description of duties and any skills required.

This role will take place in the Cardiff Magistrates Court

This should include information pertinent to the level of DBS required if applicable.

* Assist participants in CVP (Cloud Video Platform) hearings to engage fully and effectively in the hearing, using information provided by court staff to share invitations, guidance and access codes with the relevant parties, enabling them to join the hearing at the appropriate time.
* Provide general guidance to first-time participants about how to use the CVP hearings technology, using standard scripts, adapting them to users requirements when necessary, so that users understand what to expect and what is expected of them in the hearing
* Act as first-line support for technical issues during the hearing, trouble-shooting any issues in real-time and be responsible for reporting ongoing technical issues to Digital
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