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Business Operations Manager

Cpl UK Health
Closing date
9 Feb 2022

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Contract Type
Full Time
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What will this role achieve?
With 2 direct reports (Data Administrator) and one dotted line report (Placement Student), you will be completing seamless and smooth business administration of end to end Sales Deduction processes of CE business and innovate the current way of how we manage Sales Deduction operation- should be able to roll out AI technology from current excel/manual based operation and help sales team to be transit to the new

What will be your key deliverables?
•AI technology based accrual automation system launching the system is currently built to the final stage, and the person will ensure the smooth roll out of this new system to CE business and rectify teething problems for a smooth/sleeker operation.
•Monitor data input accuracy of Data Administrators/Placement Student and invents structured excel tools which adapted to Samsung's systems
•Liaising with customers and Sales teams to ensure deals are properly accrued and communicated in timely manner with internal processes are followed
•Communication with customer on rebates/Sellout allowances when customer has a query/dispute.
•Leading all aspects of reporting of the status of Sales deduction budgets to internal partners
•Working with AR team leads to validate and process of customer claims received and management of account accruals
•Provide input into further development of business processes and reporting to control and monitor divisional costs
•Finance Key Performance Index management
•Support the Commercial Finance Manager /Head of Sales as required in driving the financial performance of the Business division
•Support the Division's annual, quarterly and monthly financial planning processes

To be successful, you will possess the following skills and attributes:
•Excellent level of Excel knowledge (as the role requires change management to a new system migration which will require a high level of excel skills including Macro)
•People manager experience
•Accounting qualifications
•Level 4 of Professional Diploma in Accounting(AAT)
•CIMA Operational Level Passed or,
•ACCA all Fundamental Level Passed
•Leadership skills
•Great communication skills
•Positive towards change management environment
•Ability to work in a high pressure environment, take quick and
effective decisions and direct others
•Proven track record in demonstrating accountability and
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