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CRM Functional Consultant

Pertemps SSDC
Closing date
31 Jan 2022

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Technology & New Media
Contract Type
Full Time
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CRM Functional Consultant
Hybrid role, 6 month contract

We have a fantastic opportunity to join a leading FMCG organisation as a Functional Consultant. As one of the leaders in confectionery and pet care, our client are a great company to progress your career.
This position would operate a remote working policy, however travel to Slough will be required in the future.

Role overview
As the CRM Functional Consultant you will provide system and business process expertise in consumer care, and be accountable for overseeing compliance and stability in the operation of consumer care. You will also be required to use your systems expertise to update the client's roadmap and establish how digital capability and data will support the execution of the their strategic vision.

The key responsibilities of the Functional Consultant

Participate in IT security processes, systems testing and end to end management of the CRM (Salesforce Cloud)
Point of contact for managing the Salesforce relationship, staying up to date with Salesforce Cloud and understanding where the client can leverage capability to achieve their vision
Be able to provide training and ongoing support to internal and external teams
Provide input and direction to data strategy, working closely with the Technology Lead and functional partners to identify new sources of data
Work with the client to define the systems and technology roadmap and implement technology solutionsRequired experience for this role

5+ years professional expertise in related work
Solid project management skills with a proven track record of managing multiple projects simultaneously
Tech savvy with a keen interest in leveraging technology to drive the business forward
Demonstrated process improvement and problem-solving skills
Ability to collaborate in a matrixed environment, with remote overseas peers and project teams
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