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SEO Business Analyst

Closing date
31 Jan 2022

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Technology & New Media
Contract Type
Full Time
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Join us as a Business Analyst (Generalist) - SEO Grade with the Home Office

(Remote, Full-Time, Permanent)

About Capita

At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance and other private sector organisations. We support with expertise applied by the talent across our business in combination with technology, insight and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever - and we always need new talent to help us achieve our goals.

We are currently recruiting for interesting and exciting positions at the Home Office. The Home Office keeps the UK secure and prosperous; protects its citizens, residents and visitors and their property; and upholds rights, liberties and the rule of law. We lead on immigration and passports, drugs policy, crime and fire policy, counterterrorism and work to ensure visible, responsive and accountable policing in the UK.

Why Join Home Office?

These roles are exciting opportunities for dynamic and innovative individuals to be at the forefront of change in one of the great Departments of State. We are delivering significant transformation in order to continue keeping our citizens safe and our country secure. New technology and the fast-evolving nature of the threats we face mean we must adapt, and adapt fast, and with the UK leaving the EU, the need for change is greater than ever.

The Role of a Business Analyst

Your role as a Business Analyst is to understand and analyse both user and business needs. Working alongside experienced/Senior Business Analysts, you will have the opportunity to work on multiple projects within both the procurement and commercial space to help identify business insights that will drive real change.

You will challenge constructively and act as a critical friend to achieve solutions that are fit for purpose. You will facilitate collaboration and lead effective communication with all stakeholders to support design, build and delivery to meet the user needs.

Essential Criteria:

Strong Business Analyst background

User of BA tools such as Power BI

Experienced process such as: "AS-IS" and "To-Be"

Strong Stakeholder Management

Process driven


Strong process gap analysis skills

Strong Stakeholder management

Manage and part of multiple workstreams

Expected Qualifications and Professional Memberships include:

PRINCE2 (Practitioner)

BCS Business Analysis

Typical Role Responsibilities

Requirement gathering - Drive the research and gathering of business requirements against those articulated for the project determining the need and value of performing the activity based on the context

Process modelling - If required, employ a range of tools and techniques 'As-Is' and 'To-Be' business processes

Gap Analysis - Evaluate requirements against the "present state" (where we are) and "target state" (where we want to be) and identify opportunities to develop successful business requirements needed to make the transition

Impact Analysis - Analyse the potential consequences of a change and estimate what needs to be modified to accomplish that change and focus on scoping changes within the details of the overall project design identifying potential stakeholders

Benefit Analysis - Evaluate the strengths and weaknesses of identified benefits analysis and lead on identifying business-related actions that will assist with project delivery

Stakeholder Management & Engagement - Engage with business owners, business change leads and users to ensure delivery of common purpose

Facilitation - Work with business owners and business users to identify needs

System Analysis - Coordinate the work of systems analysis to ensure business needs are translated into solutions against identified timelines and work with technical leads to ensure business needs are translated into the technical solutions

Assurance & Quality - Apply recognised methodologies and audit test and quality gates

Traceability - Ensure the delivery of change is made against a fully auditable process

Business Improvement - Coordinate the work with Business Improvement teams and the identification of BAU enhancements and their solutions to ensure that defined project benefits are delivered

Business Solution Design - Engage with policy and strategy to ensure business systems, workflows and processes contribute to target operating model

Delivery Products Tools & Documentation - Ensure the delivery of change is made against a fully auditable process by producing/assisting with: frameworks; application of methodologies; operating model; functional specification; user cases; user stories; UAT plans and strategy; entry/exit and/or no/no go criteria; defect analysis; forms and templates; guidance; business case

Successful candidates will require to undergo security clearance before commencing employment
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