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Delivery Manager

Educated Appointments
Closing date
3 Feb 2022

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Contract Type
Full Time
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Educated Appointments are excited to be supporting one of our training provider clients with the recruitment of a new Delivery manager to join their growing team.

Our client aspires to be an organisation that Changes Lives Through Skills and Work with the aim of making a meaningful and impact difference to clients and learners. They do this by becoming an indispensable partner of choice to funding bodies, other lead providers, employers, and supply chain delivery partners.

They are seeking a highly skilled and motivated Delivery Manager to be accountable for managing the performance and delivery of their Traineeship contract and growing their Adult Education Budget and alternative funding streams within the South East region encompassing the Greater London Authority area.

They want you to grow the business across all funding streams and to develop a commercial offer appropriate to the needs of employers and learners as appropriate. You will be working with the Head of Performance and the Executive Team to meet the performance needs of our traineeship contracts, as well as building excellent relationships with stakeholders, employers', and referral agencies, to support the growth of all contracts and Company's footprint within your area.

As Delivery Manager, you will provide direction, leadership and the implementation on all related funding and contract management issues and ensure company growth aspirations and targets are met from sales to compliance, quality, and administration delivery standpoints of the business. You will support the Company's regular operations to ensure the smooth and effective running of the department, to the highest possible standards. Liaising with partners, colleagues, and stakeholders in a courteous and timely fashion to provide a high level of customer service and maintain our reputation as a leading training provider.

We expect you to:

Have excellent people skills and the ability to own a room, with a commercial awareness to be able to grow our provision outside of the funded skill sector. You must possess a high-level of expertise with all things funding, such as AEB, ESFA, Traineeships and GLA Funding. You will establish yourself as a thought leader and influencer in our marketplace and use your knowledge of the local area to be widely recognised an excellent business development lead, optimising performance, and delivering stakeholder care with business integration and customer excellence.
As well as monitoring performance, identifying risks, and swiftly putting into place improvement plans to address any identified areas of underperformance, you will also promote a high-performance positive culture where people are enthused and motivated to perform to their best, through supportive and professional leadership and management.

Requirements of the role

You will be accountable for meeting performance targets and thus subsequently meeting financial expectations monthly, with the intent to grow the business through various funding streams which are but not limited to advance learner loans, AEB, apprenticeship and traineeships. You will manage the operational delivery and development and growth of funding and growing of contracts, working closely with key partners, monitoring performance and achievement of contract requirements as well as:


Effectively managing the Pathway ESFA Traineeship and the GLA contract and liaising with key stakeholders and funding organisations


Have overall ownership of sales and business development in the region


Have overall ownership of all quality and compliance for all the region's activities


Monitor and manage regional targets agreed in our plan, to ensure targeted number of sign-ups, leads and

completers are consistently being met


Monitor and review forecasting and produce weekly/monthly reports


Work in tandem and under direction of MIS and Quality teams from Head office for the above


Implement appropriate routeways and progression offers for our employers and learners whilst seeking to

increase and maximise funding.


To generate whilst nurturing existing relationships in the aim of securing future opportunities
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