Project Change Manager - Finance/IT/ Insurance

Project Change Manager

London

6 months

Principal Accountabilities:

Definition

Clearly and thoroughly identify the scope of the project(s) by:

• Working collaboratively with internal and external stakeholders, at all levels within the organisation, to define and achieve mutual understanding of the scope
• Listening for, uncovering and resolving misunderstandings or disagreements about the scope
• Ensuring all project resources understand the scope as well as how it will affect other projects within the portfolio

Planning

Work with the team to identify and schedule all the work required to fulfil the scope:

• Understand what constitutes an end-to-end, thorough cross-functional schedule for the project and involve stakeholders, as appropriate, to create a valid plan; be able to discuss risk areas and convey impacts to scope or costs if a shorter schedule is demanded
• Plan the project(s) in sufficient detail to ensure integration of all activities, identification of cross-portfolio dependencies and understanding of critical paths and key milestones
• Obtain approval of the plan through effective communication skills, ensuring thorough understanding of the plan, its implications on revenues, delivery dates, resources, and deliverables
• Ensure a comprehensive budget is prepared, reflecting the plan and all resource requirements
• Ensure non-people resources are identified (e.g. tools, logistical costs, legal fees) so that the project budget will be accurate and remain affordable

Resourcing

Identify resourcing requirements and secure appropriate resources in line with the project plan:

• Communicate to ensure that all resources understand their roles & accept their responsibilities, and escalate where that commitment is not present
• Direct and motivate the project team(s) to achieve the desired results, using matrix management where appropriate, and ensure effective communication is maintained throughout the project
• Ensure effective management of third-party suppliers to the project(s
• Ensure all necessary cross-functional resources are identified and justified in the event of constraints arising as a result of other work responsibilities

Execution & Control

Day-to-day management of the project:

• Ensure effective communication to the project teams, internal and external stakeholders, partners, suppliers and customers
• Manage the project(s) time, cost and quality activities, in line with Group project frameworks and tools
• Produce reports in line with the defined governance requirements
• Ensure thorough risk and issue management across the project(s), instigate mitigation actions, identify contingency plans and manage items through to conclusion
• Manage proposed changes to project parameters - e.g. scope, budget, schedules.
• Monitor the quality of project deliverables and ensure project objectives/critical success factors are met
• Conduct project meetings and attend programme and portfolio meetings where required
• Establish effective working relationships with all key stakeholders

Qualifications, knowledge and skills:

• Knowledge of the principles, methods, techniques and tools required for the effective management of projects in a portfolio management environment
• Knowledge of and familiarity with the roles, purpose and activities of change and project management professional bodies
• Familiarity with digital methods for the development and dissemination of knowledge and standards
• Knowledge of the hierarchy and culture of own, customer and supplier organisations, being able to identify the decision makers and influencers in order to successfully implement target operating model

Qualifications:

Professional qualification in project management, such as APM Project

Management Qualification (PMQ) or another recognised qualification (e.g. Prince2, Prince2 Agile or PMP)

Leadership/Skills:

• Effective decision making and facilitation of Senior Stakeholder decisions
• Outstanding communication and inter-personal skills, willing to roll up sleeves to support beyond the role of a project manager
• Effective negotiation skills and utilisation of methods and techniques for selection and management of 3rd party contracts
• Resource and people management experience (including matrix management)
• Well-developed planning and organising skills including scope and schedule management
• Risk and Issue management experience
• Finance and cost control management experience
• Benefits management experience - including supporting the production of business cases with measurable benefits
• High-level of IT literacy, proficient user of Microsoft Office tools and MS Project