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Messaging Operations Analyst

Venn Group
Closing date
28 Jan 2022

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Technology & New Media
Contract Type
Full Time
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Our client, a leading Financial Services organisation, urgently require an experienced Messaging Analyst to undertake a long term contract.

In order to be successful, you will have the following experience:

· Experienced within Agile with a track record of working within Agile Teams

· Knowledge of data manipulation within large complex databases and extraction of data from multiple sources

· Experience gained within Financial Services

Within this role, you will be responsible for:

· Understand and translate business requirements into 1:1 multi-channel / multi-step customer communications

· Recommend and implement campaign enhancements to improve the customer journey: efficiencies in deliveries, system functionality and data availability

· Build selection rules to deliver campaigns via SAMS/CIM/RTIM/SAS/PEGA/IBM with the ability to source data from external sources

· Work within an Agile squad to deliver business requirements, with a clear focus on continuous development

· Proactively identify risk associated with customer data and campaign selection, ensuring the delivery processes are followed and the risk controls are completed 100% of the time

· Take ownership of issues and ensure the appropriate course of action is taken

This represents an excellent opportunity to secure a long term contract within a major global organisation.
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