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Project Manager - Service Change

Your World Healthcare
Closing date
28 Jan 2022

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Technology & New Media
Contract Type
Full Time
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Project Manager - Service Change

Sector: Healthcare

Working days and hours:Monday to Friday, 9am to 5pm.

Temporary: Expected to last until the end of March 2022 with a possible extension

Location: Headington, Oxford (Remote Working)

Pay Rates: £22.50 paye inclusive of Holiday pay or £25 Umbrella.

Project management
  • Work closely with service change managers to ensure projects are clearly scoped and are managed according to the project management framework.
  • Develop and maintain project plans and other programme management documentation e.g., risk and issue logs for the programmes and overall portfolio.
  • Accountable for the delivery of specific projects within the overall programme.
  • Manage and track delivery of allocated projects to ensure milestones are achieved on time, and proactively escalate any risks and issues to programme boards, SDG and Head of Service Change & Delivery.
  • Ensure risks are identified, managed, recorded and regularly reviewed.
  • Prepare update reports for relevant project groups and boards and to the CCG and report regularly on project progress and outcomes
  • Work closely with enabling workstreams to ensure adequate support is in place, specifically Audit and Finance, Performance and Information and E-HR.
  • Attend project meetings related to specific projects.

Supporting project delivery
  • Work with Project and Programme Manager to complete work to a high quality, and to agreed timelines, to support project delivery.
  • Actively engage and work with colleagues and partners to support project delivery.
  • Collate, analyse and present complex data to stakeholders, adjusting communication style to the audience to ensure understanding.
  • Undertake regular audits to assess delivery of key performance indicators, before and during the project implementation.
  • Ensure adherence to local and national policies, identifying any changes which impact on the project and making recommendations to incorporate changes into the project.
  • Develop protocols and procedures as part of the implementation and support to project delivery.

Communication and relationships
  • Develop strong relationships with commissioners, providers and other stakeholders, and regularly liaise with them to ensure effective partnership and collaborative working
  • Work in an integrated manner with stakeholders
  • Effectively communicate with a wide range of stakeholders to build strong engagement within the projects,
  • Communicate information and issues, which can be complex including briefings and reports, to team as appropriate

Qualifications or IT skills required:
  • Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
  • PRINCE 2 / MSP or evidence of equivalent level of experience and knowledge, including working knowledge of formal project management tools and experience of project reporting
  • Advanced Microsoft Office user (Word, Excel, Outlook, Power Point)

Essential skills:

  • Knowledge of the NHS, including structures, current policy and decision-making, and wider strategic and political issues
  • Previous experience of working in fast-paced and rapidly changing programme environment.
  • Knowledge and experience of delivering change management and transformation within the NHS, or public sector

  • Strong interpersonal and oral/ written communication skills
  • Ability to communicate complex information to a wide audience, including at relevant board meetings
  • Strong negotiation and influencing skills
  • Ability to motivate and inspire trust and commitment across the organisation
  • Experience of and ability to build relationships with staff and stakeholders within a challenging environment.

  • Problem solving skills and ability to respond to sudden unexpected demands
  • Ability to collect, collate, interpret and present complex data, including using Excel
  • Excellent attention to detail
  • Knowledge of NHS datasets and information sources to underpin analysis

  • Proactive and able to plan and deliver work to a high quality
  • Excellent time management skills with the ability to re-prioritise
  • Organised with regard to work and time management
  • Ability to adapt to changing programme requirements

  • Able to manage conflict effectively
  • Fast-thinking and resourceful individual with an ability to balance competing priorities in a high-pressure environment.
  • Experienced as working as part of a team, and ability to work well with others to achieve joint objectives
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