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IT Trainer - Global Law Firm

Employer
DVF Recruitment
Location
UK
Salary
Competitive
Closing date
28 Jan 2022

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Sector
Technology & New Media
Contract Type
Permanent
Hours
Full Time
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We are currently recruiting for an IT Trainer to join our top-tier law firms London offices. The main aspects of this role will be to deliver training across all my clients UK offices (as part of a team as required for new starters, IT/application refresher courses, project roll-outs and regular targeted training sessions.

Key responsibilities
  • To assess & identify IT training requirements for staff & partners across the Firm and tailor future training schedules accordingly
  • To assist with the development of the firm's training plan
  • To devise, arrange and deliver individual and group workshops or training programmes to both fee earning and support staff as required including the production of detailed lesson plans and classroom materials
  • To be proficient in IT software used by the Firm
  • Be available to deliver IT induction training to new starters as required
  • To provide refresher/top-up IT training to existing employees as required
  • To be a project resource for IT system roll-outs
  • Extensive experience designing, scripting and creating engaging, innovative and exciting bite-sized e-learning videos using existing classroom training material as well as developing content from scratch.
  • To maintain accurate training and evaluation records
  • To attend external training courses as required
  • Knowledge
  • A customer centric and service focused individual
  • Experience of delivering training to delegates with differing skill levels
  • Ideally, at least 12 months IT training experience, preferably within a law firm
  • Good understanding of the full training lifecycle
  • Ability to work under pressure and at pace, including multi-delivery work streams
  • Ability to interface and communicate at the business/customer level
  • Professional certifications, past or present, would be an advantage


Skills
  • Excellent organisational & administrative skills, with the ability to plan time and prioritise workload effectively
  • Enthusiastic 'can do' approach to work
  • Motivated & committed to achieving results
  • Confident communicator at all levels with excellent written and oral communication skills
  • Ability to build strong working relationships with colleagues in every part of the business
  • Ability to work well under pressure and to deadlines
  • Ability to work as part of a team
  • Highly computer literate
  • Experience & sound knowledge of Windows & MS Office
  • Knowledge of legal specific products would be an advantage
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