IT Trainer - Global Law Firm

We are currently recruiting for an IT Trainer to join our top-tier law firms London offices. The main aspects of this role will be to deliver training across all my clients UK offices (as part of a team as required for new starters, IT/application refresher courses, project roll-outs and regular targeted training sessions.

Key responsibilities

• To assess & identify IT training requirements for staff & partners across the Firm and tailor future training schedules accordingly
• To assist with the development of the firm's training plan
• To devise, arrange and deliver individual and group workshops or training programmes to both fee earning and support staff as required including the production of detailed lesson plans and classroom materials
• To be proficient in IT software used by the Firm
• Be available to deliver IT induction training to new starters as required
• To provide refresher/top-up IT training to existing employees as required
• To be a project resource for IT system roll-outs
• Extensive experience designing, scripting and creating engaging, innovative and exciting bite-sized e-learning videos using existing classroom training material as well as developing content from scratch.
• To maintain accurate training and evaluation records
• To attend external training courses as required
• Knowledge
• A customer centric and service focused individual
• Experience of delivering training to delegates with differing skill levels
• Ideally, at least 12 months IT training experience, preferably within a law firm
• Good understanding of the full training lifecycle
• Ability to work under pressure and at pace, including multi-delivery work streams
• Ability to interface and communicate at the business/customer level
• Professional certifications, past or present, would be an advantage

Skills

• Excellent organisational & administrative skills, with the ability to plan time and prioritise workload effectively
• Enthusiastic 'can do' approach to work
• Motivated & committed to achieving results
• Confident communicator at all levels with excellent written and oral communication skills
• Ability to build strong working relationships with colleagues in every part of the business
• Ability to work well under pressure and to deadlines
• Ability to work as part of a team
• Highly computer literate
• Experience & sound knowledge of Windows & MS Office
• Knowledge of legal specific products would be an advantage