Digital Account Manager

This is a fantastic opportunity for a hard working, confident, dedicated digital marketing candidate to join this award-winning, global business, one of the leaders in the performance marketing space.

Working within the fast-paced, supportive client services team which services some of the most prestigious consumer brands in the UK and also globally - this really is a great chance if you are looking to move into a position of responsibility and gain valuable experience with this forward-thinking international digital marketing business who really care for an value their employees.

Key responsibilities will include:

• Manage and optimise assigned accounts to fulfil the needs of the client.
• Implement and advise on affiliate marketing concepts to optimise assigned accounts.
• Communicate regularly with assigned accounts to satisfy needs of the client.
• Manage affiliate relationships necessary for the successfully management of assigned programs.
• Assess the needs of the client and use the resources available to meet these needs wherever possible.
• Take a pro-active approach in solving issues with assigned clients, escalating issues to the appropriate team level when necessary
• Effective use of company systems to manage assigned programs.
• Work with support team to integrate programs successfully.
• Train merchants in the operation of affiliate programs in preparation for launch support handovers.
• Work independently to produce all necessary account management documentation and reporting.
• Produce regular and bespoke reports on assigned programs.
• Provide support to senior team members in the management of larger brand clients when necessary.
• Attend appropriate client and networking events to enhance client relationship development.

Skills/Experience required:

• Relevant client services / account management experience in a digital marketing function, ideally with some exposure or knowledge of performance marketing, or affiliate marketing
• Possess strong and professional communication (both verbal and written) and an ability to exchange information with others clearly and concisely.
• Experience across a number of online verticals (such as fashion, travel, telecoms) and knowledge of lead generation will be an advantage.
• Good standard of academic achievement (A-Level or Degree).
• Proven track record of successful client and team relationship building, including strong networking skills.
• Excellent computer literacy including advanced proficiency in MS Word, Outlook and Excel.

Benefits:

An amazing benefits + perks package is on offer for the successful candidate including:

• Competitive salary linked to experience and competencies
• 25 days annual leave
• Remote-first working options - you must be based in the UK
• A supportive work environment with remote working options
• Access to amazing training and development

Interested? Please apply immediately!