3rd Line Support Analyst

In Technology Group
Closing date
11 Feb 2022

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Technology & New Media
Contract Type
Full Time
Role: 3rd Line Service Desk Analyst
Location: Clerkenwell, EC1M 6BY
Salary: £50,000 - £55,000

Securing a role with this professional and rapidly expanding Managed Service Provider means you're securing a life-long position where your opportunity for progression and technical growth is endless.

Following sustained organic growth, this company has just acquired two new Managed Service Provider's, further expanding its exceptional client portfolio and career opportunities for its employees at all levels.

With a personalised training plan, certification allowance and world-class on the job training, you will progress and technically develop to a more senior level and managerial position.

The Company

My client provides award winning IT Strategy, Systems & Support as a service to their vast and prestigious client-base across the UK.

They are the UK's No.1 Managed Service Provider in their Sector and have established themselves as one of the fastest growing MSPs in the UK making it an exceptional time to get on board.

They are looking for a 3rd Line Service Desk Analyst to join the growing team, where you will provide world-class IT Support to high-calibre clients.

Your Background

You will have a Minimum of 5 Years' experience of IT Support, with client exposure and project work
As an expert in your field, you will continually work to improve and streamline processes and increase client satisfaction rates
You will be confident facing clients, troubleshooting issues and technically leading projectsTechnical Requirements

Windows Server
Office 365 + Exchange
Active Directory
Expert Level on Citrix
Hyper - V / XenServer
Networking Knowledge - LAN/WAN/vLAN/ Firewalls
Extensive Hardware Knowledge: Dell, HP,If you are a strong 2nd / 3rd Line IT Engineer with ambitions to develop into a more senior position, please apply immediately to be considered.


My client are actively interviewing and highly flexible around your calendar, so please apply immediately if you are interested!

Second Line¸ 2nd Line, Third Line, 3rd Line, Helpdesk, ServiceDesk, IT Analyst, IT Support

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy

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