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IT Infrastructure Manager

Employer
Australasian Recruitment Company
Location
UK
Salary
Competitive
Closing date
28 Jan 2022

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Sector
Technology & New Media
Contract Type
Permanent
Hours
Full Time
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This is an exciting opportunity for a confident and highly motivated IT Infrastructure Manager to lead the IT Support Team of a global shipping and logistics company!

THE ROLE:

Leading and managing the IT support team in performance and priorities, including objective setting and performance feedback
Providing specialist Cloud knowledge and expertise
Implementing the Cloud platform onto company systems ensuring successful completion
Maintaining IT infrastructure, ensuring it continues to meet the needs of the business
Communicating IT policies to all users, and dealing with any breaches
Providing third-level support for complex problems
Ensuring all IT issues are logged and correctly allocated
Tracking all issues to resolution, and ensuring callers are kept updated on progress
Providing second and third line support to callers by investigating complex problems and either developing and implementing solutions or escalating to 3rd level support
Providing advice to users on systems functionality, applications, and appropriate use
Managing and maintaining backup servers and systems, ensuring daily and weekly backups are completed successfully and stored securely.
Running weekly and monthly helpdesk reports
Participating in projects ESSENTIALS:

Experience in line management and effective team leadership
Must have relevant knowledge and background in the delivery of a Cloud platform
Ability to develop a commercially viable IT vision and gain buy in to it from all stakeholders
Ability to explain complex technical issues in a way that non-technical stakeholders can understand
Ability to analyse situations and determine innovative but practical solutions to problems
Ability to interpret legal and quality standards into IT requirements
Logistical, structured and organised with the ability to effectively prioritise and make judgements
Ability to think ahead and future proof the system against business needs rather than stated requirements SYSTEM REQUIREMENTS:

MSSQL - 2016
AD
Citrix
Office 365
Hyper V / VMware
Veritas / Cloud backup
SAN - EqualLogic
SonicWALL Firewalls
HP Store one
Network Architecture If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information.

At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation
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