Apprentice Fire & Security Engineer

Employer
JLA
Location
UK
Salary
Competitive
Closing date
11 Feb 2022

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Sector
Engineering
Contract Type
Permanent
Hours
Full Time
What can I expect to be doing?

Maintain and repair equipment as and when directed by the Operations Support team
Carry out comprehensive, competent, and safe repairs to customer and Company satisfaction, aiming to fix the cause of the fault not just the fault itself
Proactively work towards the growth of the company by identifying and submitting engineer leads for upgrades and other potential sales business
Clean equipment and the immediate vicinity of the machine after completion of site work, leaving the site clean and tidy
Complete and provide reports in relation to work arrival and departure from each call and obtaining customer signature where required
Drive the implementation of engineering best practice processes, procedures and tools that maximise effectiveness and efficiency
Maintain technical and system updates and releases as required
Manage tooling and van stocks as well as job part orders appropriately by receipting, consuming or returning for each job
Support growth generation by submitting lead opportunitiesService delivery

Maintain our reputation within the industry by demonstrating excellent customer service
Practices, acting responsively to the needs of the customer with the aim of delivering customer satisfaction
Manage on-site customer queries in a fair and courteous manner
Handle any challenging situations with customers in a professional and courteous manner at all times.
Be responsive and cooperative and achieve the required tasks setManaging health & safety

To carry out all activities with proper regard for personal safety and the safety of colleagues and customers by ensuring adherence and reasonable care of H&S regulations and procedures at all times
Report identified risks in line with H&S procedures
Attend H&S training and briefings on a regular basis
The above list of job duties is not exclusive or exhaustive and you will be required to undertake such tasks as may reasonably be expected within the scope of the positionKnowledge & skills

Essential

Good level of computer skills
Good knowledge of the English language, both written and verbalDesirable

Knowledge of electrical and plumbing work
Technical certificate in electrical installationExperience

Essential

NoneDesirable

Experience of managing challenging situationsMy Qualities

Essential

Ability to perform practical work
Good attention to detail
Talent for solving problems
Good communication and customer service skills
Resourceful, with the ability to work independently
Good time management skills
Flexibility in support of the customer and business needsQualifications

Essential

Full driving license Desirable

Maths and English GCSE's or equivalent at a grade 4 or higher (Grade C or above)

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