This job has expired

Account Manager

HH Global
Closing date
18 Jan 2022

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Marketing & PR
Contract Type
Full Time
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Purpose of the job
About The Company

We create big, new ideas and deliver smart, on-point campaigns for some of the biggest brands in the world. To do this, we bring strategy, campaign development and production together in one place.

And when we say 'communications that actually work,' we mean it. Because that's the only way your brand can make the impact it deserves to make.

Purple is part of the HH Global family, working in over 65 countries with a team over 4000 strong - and we just keep growing. As a creative marketing communications and advertising agency, we work with brands across the health, B2B and B2C sectors.

Key Purpose:

• Strategically manage and develop client relationships.
• Manage a portfolio of clients with a total revenue of >250k per annum.
• Proactively seek out opportunities for organic client growth.
• Interpret the requirements of the brief and deliver innovative solutions to drive the business forward.
• Line management responsibility. Be able to coach and mentor colleagues.
• Have overall ownership and responsibility for the management of all projects.
You'll love this role if you are:
• A skilled problem solver with an eye for detail.
• Adept at building great relationships, both internally & with clients.
• Experienced in agency life.
• Calm under pressure.
• Passionate about branding, brand comms and developing the best campaigns.
• Able to multi-task with ease.

Key Responsibilities
Account Management: responsible for
• Ownership of allocated accounts, working to achieve and increase given targets.
• Finding new opportunities with the client and building on those opportunities.
• Where required, work seamlessly with the creative and strategy teams to provide value added input to client meetings and discussions.
• Monitoring project budgets, within time and budget.
• Understanding the challenges faced by our clients and their markets.
• Taking client briefs and pro-actively suggesting alternative solutions to the client - adding value, up selling and cross selling where possible.
• Working to ensure that the client has confidence the project will meet or exceed their expectations.
• Confidently suggesting ways to add value and new solutions.
• Having a good understanding of the client brand guidelines.
• Solving problems and offering alternative solutions, supporting pitch proposals and delivery.
• Allowing the client to be the hero - their success is our success.
• Sourcing suppliers and building quotations.
• Ensure agency processes are followed.
• Manage expected revenue levels, devising plans to identify new revenue streams.
• To be an ambassador for the agency.

Project Management: responsible for
1. Project initiation
• Initial understanding of project purpose and the project objectives.
• Defining the project, building the project quotation for internal and 3rd party services.
• Communicating clearly to the client what is being delivered and the associated costs.
• Identify key milestones related to project delivery and control.
• Proactively following up on all quotations sent to the client.
2. Planning
• Creating the project brief and briefing relevant parties.
• Liaising with the in-house team and external vendors to build the project schedule.
• Communicating the schedule to all parties and making them aware of their actions.
• Communicating any changes to the schedule to all parties, negotiating new dates that still meet the project deadline.
• Building contingency plans
3. Execution
• Ownership of the project, demonstrating leadership qualities and a positive approach.
• Holding briefing and check-point calls to keep all parties updated.
• Managing the change order process and informing the client of any cost implications before proceeding.
4. Control
• Monitoring and controlling the project schedule, immediately. communicating to the client any changes or delays.
• Monitoring and maintaining the right balance of quality, time, money and people.
• Ensuring that the project always remains in scope.
5. Closure
• Following up with the client with a wrap-up meeting and to encourage then to discuss future projects.
• Reviewing with the in-house team and suppliers to see what lessons can be learnt.

Developing new business
• Constantly be alert to:
o Opportunities for organic growth of existing accounts.
o Opportunities to cross-sell within the client company.
o Proactively support in new business pitches.
o Identify growth opportunities at all levels.

Team working & Communications: responsible for
• Maintaining regular and effective communication with management team.
• Proactively sharing knowledge with other team members and suggesting new ways of working.
• Always project Purple/Adare positively within the organisation and ensure team members do the same.
Knowledge, Skills & Experience
• A proven track record of building relationships with clients.
• Digitally savvy and a willingness to find new and exciting ways to communicate.
• A positive, proactive, outgoing personality with a genuine enjoyment of client contact and teamwork.
• Methodical and logical approach.
• Excellent listening skills.
• Time management skills.
• Excellent written and verbal communication skills.
• Client focussed with excellent client facing skills.
• Commercial business drive, determination to achieve excellence
• Ability to work under pressure and meet/exceed timelines.
• Willingness to continuously improve through self-development.
• Microsoft Office.


• Marketing / Creative agency experience.
• Print & Digital knowledge.
• Client facing experience.
• Commercial business knowledge.
• Educated to degree standard preferably in business or marketing management.
Job Summary
  • Job ID: 2022-2040
  • # of Openings: 1
  • Category: Purple Agency
  • Location : Name: Basingstoke, UK
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