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Property Officer

Paragon Banking Group
Closing date
18 Jan 2022

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Contract Type
Full Time
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About the RoleBrief description
We're looking for someone with excellent organisation and communication skills who would like the opportunity to join our Redbrick Property Management team. If you also have previous experience in property management this role could be perfect for you, although training will be provided.

Purpose of the role
To effectively manage properties on behalf of the appointed LPA receiver of rent in order to minimise losses. This will involve working within the current regulatory framework and communicating with tenants, managing agents and authorised third parties.

Duties and responsibilities
  • Ensure the correct property strategy is recommended through the careful and detailed analysis of valuations, rental value, actual and anticipated costs, tenant / property profiles and relevant mortgage account data
  • Manage your own caseload, ensuring service level agreements, KPIs and the receiver's objectives are achieved
  • Proactively manage caseload costs through the monitoring and control of property / tenant related expenditure
  • Proactively monitor tenant arrears and sales and lettings activity
  • Identify and assist with the development and delivery of processes, procedures and training
  • Assist with ensuring the necessary quality controls exist within the team and service standards are adhered to
  • Handling and monitoring maintenance issues with the use of appointed third party contractors
About YouSkills
  • Be capable of organising, prioritising and completing tasks within set timeframes
  • Excellent written and verbal communication skills
  • A good understanding of how to communicate with customers experiencing personal or financial difficulties
  • Ability to make rational judgements from available information and analysis
  • Ability to challenge business policies, processes and procedures in a constructive and effective manner
  • Computer literate with good knowledge Microsoft Office applications
Qualifications and experience
Good customer service and excellent communications skills are essential. Previous experience in the Receivership of Rent process is preferred but not essential.Working hours37.5 hours per week - whilst our standard hours are Monday to Friday, 8.30am to 5.00pm (one hour for lunch) we encourage flexible working and your preferred options will be considered.
We promote flexibility around how and where we work so that you can achieve a healthier work-life balance. Emerging from the pandemic, most of our teams are moving towards hybrid working, which offers an even better balance of office and home working. Of course, for us to provide the best service to our customers and remain successful, individual business areas will adopt different approaches to how flexibility is implemented locally.
TrainingRelevant training will be provided.About UsHere at Paragon, we're committed to making a change. Our people and our customers are very important to us and together we are invested in reducing the impact we have on the environment and embedding sustainability across the business. Take a look at our Responsible Business Report to read about the progress we're making for our business, our people, our community and our customers. Location Solihull Department Property Management Advertising Salary Dependent upon experience Vacancy Type Fixed-term Contract
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