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Application Support Analyst

Consult Energy
Closing date
28 Jan 2022

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Technology & New Media
Contract Type
Full Time
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Application Support Analyst

Do you want to work for a company who are passionate about empowering the world through connectivity, and are responsible for enabling actionable intelligence for all stakeholders?

Consult Energy are working with an exciting client looking for a Application Support Analyst to join their team. Interested? Have a look at the below!

Application Support Analyst- What will you do:

* Undertaking technical analysis of problems and incidents when reported.

* Use specialist product knowledge to provide advice on diagnostic procedures for customers.

* Communicate effectively with customers and stakeholders to manage expectations and update accordingly.

* Provide 3rd level support to customers.

* Collaborate with the wider team for ideas and process changes to improve overall experience.

Application Support Analyst - What will you need:

* Similar experience in an Application Support/Application Engineer position

* Experience supporting applications on Linux.

* Solid understanding of Oracle/SQL Server

* Proficiency in Java.

* Knowledge of ITIL frameworks and the Energy industry would be highly desirable.

Location: Windsor - hybrid working available

Salary: £50,000 - £60.000 (plus benefits)

This is a fantastic opportunity for an existing Application Support Engineer or Customer Support specialist who is ready to take a step up in their career and go on an exciting journey of growth. If you have the experience outlined above, or of a similar remit, and can show where you meet the criteria get in touch.

Application Support Analyst
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