Transport Support Coordinator

Employer
CV Screen Ltd
Location
UK
Salary
Competitive
Closing date
11 Feb 2022

View more

Sector
Technology & New Media
Contract Type
Permanent
Hours
Full Time
Transport Support Coordinator

We have an outstanding opportunity for a Transport Support Coordinator who has Tachograph / Fleet Management knowledge to join a leading client of ours within the transport industry based in the Radlett area in a position with excellent training and career prospects.

This position will provide support on all our clients transport and fleet products and associated services, using remote access, telephone, and email, ensuring they are given a prompt, polite response, and efficient service.

Within the role the post holder shall be presented with issues by customers and tasked with fault finding until an appropriate remedy is in place to the customers satisfaction. Therefore, in the role you will be responsible for learning all our client's products and best associated practices.

Responsibilities / Skills required:

Answering the Support Lines and logging all contact in the CRM
Proactively learn all our client's products and the associated best practice
Logging all bugs, requirements, and issues.
Escalating customer cases to the Support Manager where required
Practical knowledge of Drivers Hours (GV262)
Knowledge of the Logistics industry
Knowledge of all Tachograph or similar products (In house training provided)
Good Customer and communication skills
- Client -

CV Screen is recruiting for a leading organisation who have a strong brand within their sector and offer great career prospects.

Who will suit the role?

This role will suit someone who has experience of using fleet / driver management systems or tachograph's and is happy to be in a support style role

Salary / Benefits:

Salary to £28,000 depending on experience

Location:

Radlett

To Apply:

Please send your CV to Sam Gillett of CV Screen in strict confidence, CV Screen is the Recruitment Agency managing this vacancy.

Summary:

Transport Support Coordinator

Based in Radlett

CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)

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