Global Service Specialist

Employer
Picture More Ltd
Location
UK
Salary
Competitive
Closing date
11 Feb 2022
Global Service Specialist

Global Law Firm

Up to £30k per annum - 12M FTC

We are currently working with a top law firm based in central London who are looking to find a highly motivated Global Service Specialist to join the ever-expanding team. You will be responsible for providing a range of 1st/2nd line duties including but not limited to AV support to all users, across both software and hardware related issues, minimizing disruption to the firm and bring a customer-centric approach to the workplace.

Responsibilities:

* Windows 10 / Office 365 support

* First point of contact for customer incidents and requests

* Audio Visual conferencing setup and support

* Point of escalation for hardware and deskside issues for London users

* PC / Laptop builds and configuration

* Printers / Mobile Devices

Essential skills and experience:

* Experience of working in a professional services firm (Law, Finance, Insurance etc)

* Excellent communication and customer service skills

* 2+ years' experience in an IT Support position

* Ability to work well under pressure with good problem solving skills

If this sounds of interest, please hit APPLY now

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert