Full Time Permanent Role
£29,000 - £35,000
Job Title: Quality Engineer
Reporting To: Quality Manager
Department: Quality Location: Luton
To primary purpose of the role of Quality Engineer is to provide support and expert knowledge across the business in all areas of the the electronics manufacturing environment. This includes all aspects of QA / QC and improvement of process efficiency and quality levels. The Quality Engineer will provide support as the customer / regulatory authorities' representative within the Systems.
Ownership & Accountability
The Quality Engineer will have ownership and accountability for ensuring that the business complies with customer requirements and applicable quality standards at all times.
Ensure product is manufactured to the required quality standards
Promote the company's "right first time" policy eliminating failures whilst maximising efficiency of the manufacturing process and ensuring adherence to all aspects of the company's accreditations and customer requirements
Effectively manage the Corrective and Preventive action process, co-ordinating CAR root causes and corrective actions for both in-house and customer returns (RMA) and complaints, with follow up checks to verify implementation
Provide monthly quality reports to the Management team including KPI's for quality objectives, results of audits and statistical analysis to monitor and identify areas for continuous improvement
Identify and implement potential improvements, including cost reduction and yield or process improvements; lead/participate in continuous improvement team activity meetings
Be the Customer Liaison for product quality within the internal customer focus teams
Supervise skills matrix assessments and training
Liaise with engineering on the NPI process ensuring quality of build data / instructions and product configuration, provide quality feedback to the customer and inspection staging within the manufacturing process and defining quality plans
Liaise with Logistics Team on supplier quality and assessments
To represent Jaltek at business reviews, customer conference calls as required, providing accurate and up-to-date quality data and managing any customer issues to resolution in timeframe specified and to customers satisfaction, ensuring clear and timely communication
Ensure all processes are stringently adhered to, any gaps or process improvements should be reviewed with relevant departments / personnel & effective remedial actions taken in a timely manner including updating supporting documentation in QMS
Act as deputy in absence of the Quality ManagerMinimum Qualifications/ Experience Required:
Experience of a manufacturing environment (preferably Contract Electronics Manufacture)
Understanding and experience of IPC-A 610 / IPC 7711/7712, BS EN 9100 & ISO 13485 requirements, and internal auditing (trained) to these standards
Proven experience in a Quality role
Experienced in carrying out internal Audits
Experienced in the use of Root Cause Analysis techniques
Proven experience in lean manufacturing, FMEA / Risk assessments, supply chain development, Kaizen and 5s programs in a customer focused, dynamic electronic controls manufacturing facility.Key Competencies/Attributes Required:
Strong problem solving skills
Attention to detail
Ability to creatively challenge issues
Excellent communication skillsExpectation for All Employees:
Supports the organization's mission, vision, and values by exhibiting the following behaviours:
Competence and commitment to excellence
Teamwork - building strong, long-term partnerships with our suppliers and customers (internal and external).
Integrity - commitment to and acting with high ethical standards.
Respect - demonstration of esteem, concern, and courtesy towards fellow employees
Compliance within required standards
Continuous improvement - sustaining an environment that fosters the elimination of waste and variation in process.
Commitment to our community
Accountability and ownership - taking responsibility for one's actions and an active role in career development.
To represent our company in a professional and organized manner on a day to day basis