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Field Service Engineer

Bolton Recruitment Ltd
Closing date
18 Jan 2022

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Contract Type
Full Time
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CNC Service Engineer

£30,000 to £35,000 + £7k to £8k bonus + company car
Home Counties / Berkshire / Hampshire areas

Company Profile
An established, UK based, world-renowned manufacturer of CNC machine tools is seeking a CNC Service Technician enabling the company to provide efficient and cost-effective machine maintenance services in a field-based role in and around the Basingstoke area.
This role would suit an experience CNC Service Technician or a CNC machinist with an interest in moving into a Servicing role as full and comprehensive training will be provided.

Working Environment:

State of the art company and facilities


Busy, fast paced, innovative

Use the latest technologies

Company provides ongoing training and development to their staff

99% staff retention rate

Job Details:

* Carry out machine servicing at customer sites as required by the Post Sales Manager

* All electrical and mechanical work involved in servicing machines as defined in the servicing programmes and to the correct factory specifications (full training will be provided)

* Liaising with customers' staff to ensure co-operation and availability of items needed to complete the servicing

* Liaising with the Service Manager to ensure the availability on site of all ancillary equipment needed to complete the servicing

* Following the company's Health & Safety procedures, and all additional Health & Safety procedures relating to the specific customer site

* Reporting to the Service Manager and to customers' staff as appropriate

* Promote the company's range of servicing and warranty products

* Identify and generate reasonable and sensible opportunities for increased revenue

* Identifying all replacement parts required and ensuring these are promptly ordered

* Return back to customers to fit replacement parts identified during the servicing at a time agreed with the customer and Post Sales Manager

* Other repair, maintenance and associated duties with personal development

Skills & Experience:

* A proven history / track record of working with machinery

* Strong mechanical ability

* Competent electrical ability

* Ability to work on own initiative

Role Development:

* Full product and servicing training will be given over an extended period

* Develop ability to support through training in PDI, Service and Applications

* Identify new ways of working, improve efficiency, reduce costs, and maximise revenue potentials

* Personal development in the servicing role with a view to self-achievement and personal growth

* Optionally this role could lead to that of a service engineer should the post sales service technician reach a required level of competence


* Company car

* Mobile phone, laptop and uniform provided

* Expenses paid and in the same month as claiming

* Performance bonus included (service bonus and per machine sold)

* Rewarding company pension scheme

* Life assurance scheme

* Working for a growing, innovative, and progressive thinking organisation

* Working with the latest technologies

* Improvement and training will be continuously provided

* Full and comprehensive training will be provided
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