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Billing Analyst

Search Consultancy
Closing date
28 Jan 2022

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Contract Type
Full Time
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Job Title: Billing Analyst

Location: Glasgow

Pattern: 3 days office 2 days work from home

Purpose of the role:

Working within the Special Billing Team based in Glasgow to ensure timely and accurate delivery of e-billing for the UK business. Analyse and resolve outstanding issues relating to unprocessed or rejected invoices. Support invoice processing via various platforms, query resolution and reconciliation of all sales ledger and e-billing data.

Key accountabilities:
  • Communicate internally and externally as required to progress e-billing client management
  • Maintain detailed client and candidate reconciliations on in all e-billing platforms
  • Analysis of time and costs in relation to the client billing guidelines detailed in the contract
  • Support the processing of bills for our e-billing clients ensuring all client requirements are being met.
  • Manage the uploading, monitoring and tracking of e-bills, ensuring that these are submitted within agreed SLA
  • Liaise with portal clients to resolve any systems issues and ensure that client specific requirements are implemented correctly
  • Manage cash allocation to ensure a turnaround of 48 hours from receipt
  • Transforming large amounts of data into digestible and actionable management information
  • Providing insight into root causes to drive continued improvement in billing performance
  • Support senior management with their day to day needs including analysis and reporting to help shape business decisions
  • All queries logged via the central finance system
  • Manage client overtrading
  • Manage MSP end client credit limits
  • Provide analytical information and suggest process improvement

Measures of success:
  • Minimum aged debt (
  • Account Paid to Terms
  • Established relationships with operational staff
  • Established, professional relationships with clients
  • Proficient query resolution
  • Improved cash flow
  • Positive feedback on processes
  • Understand the business which the clients operate
  • Achieve monthly and quarterly cash targets
  • Continuous process improvement

About you:
  • Good excel skills
  • Good numeric, analytical and problem solving skills with a keen attention to detail.
  • Team player, able to juggle multiple deadlines with excellent communication skills.
  • VAT knowledge
  • Basic accounting knowledge
  • Microsoft packages knowledge
  • Understanding of the risk and liability in relation to role
  • Experience of working within a finance function
  • An understanding of billing processes in a large international organisation.
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