IT Technician

Closing date
9 Feb 2022

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Technology & New Media
Contract Type
Full Time
IT Technician - 3-Months - Edinburgh

Your new company
This new role is with a well-known education establishment, located in Edinburgh. This organisation is looking for an IT technician to join their IT team and play a central role in providing 1ST Line support. This will be an initial 3-month contract with a rate of between 130 - 150 per day. The role will be based on site so ability to travel to Edinburgh is essential. The organisation is commutable by transport links.

Your new role
The role holder will deliver technical support and advice to stakeholders across the institution, ensuring all support expectations are exceeded. You will provide general support and maintenance of all desktops, laptops, phones and mobile devices and assist the IT department in any projects they are involved in. You will maintain the software and hardware inventories and diagnose and troubleshoot incoming incidents. In addition to this, you will be expected to onsite Audio-Visual equipment and provide Office 365 administration.

What you'll need to succeed
The right candidate will have the following skills/experience:
  • Proficiency with Microsoft Active Directory
  • Experience providing support for desktop platforms including Windows 10 and iOS
  • Experience in troubleshooting software and hardware faults
  • Problem-solving skills and ability to work under pressure
  • Ability to form strong working relationships to best assist all staff, as well as having a good logical approach to problem solving
  • IT Service Management tool knowledge
  • Proven experience working in a similar technical IT role
  • MDM administration
  • Confidence in communicating with people and understanding their IT concerns
  • Proficiency with Office 365 administration and full Office Suite

What you'll get in return
This is an exciting opportunity to join an established organisation. There is also an opportunity for this role to go permanent at the end of the contract.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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