A client of ours is looking for a talented individual to join their Infrastructure Engineer team, a brilliant opportunity to join a Global Managed Service Provider of Network Security.
The shift pattern is 24/7, 4 days on 4 days off witha 2k shift allowance.
Due to the nature of the role, you will have to undergo Security Clearance that requires you to be sole British National with no convictions.
The role will involve:
Event Management: Monitor Notifications and Events generated by automated systems and act as required when particular events/notifications occur.
Incident Management: Incident logging, triage and assignment on both the CA Service Desk (CASD) and SharePoint. Manage the Incident to resolution in conjunction with the 3rd parties, keeping the Service Desk record in both Toolsets updated in accordance with agreed Work Instruction and assign any escalations to 3rd Line.
Problem Management: Will manage, monitor and resolve Problems in accordance with agreed SLA's
Patch Deployment: Deployment of monthly security patches to Microsoft server environments using the Microsoft SCCM toolset.
Change Management: Support and participate as required in all Change Management Activities
Request Fulfilment: Will receive and fulfil simple Service Requests to provision end-user access to the hosting environment.
Experience in supporting secure IT infrastructures
Experience in incident resolution and/or system management of secure IT infrastructures
Base understanding of Systems Centre Operations Manage 2019
Base understanding of Systems Centre Configuration Manager Version 1910
Good understanding of VMware ESX and vCentre
Anti-Virus management and reporting
If interested, please do apply, I am available to call at (phone number removed) or email at should you have any questions or wish to discuss the role further