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Senior Product Manager

Closing date
28 Jan 2022

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Technology & New Media
Contract Type
Full Time
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About Satago:

Satago is a leading Fintech player and offers a unique cashflow management solution designed to help business owners get on with growing their businesses and forget about their cashflow problems. We provide innovative credit control and risk tools and are the pioneers of on-demand business finance.

We are in an exciting growth phase and are looking for enthusiastic and creative individuals who want to make a difference and help us disrupt the status quo. We're a hard-working group who enjoy overcoming hurdles and building awesome tools for our customers.

About the Role:

We're currently recruiting for a Senior Product Manager to join our growing team to help build great features for the Satago product. This person will work within a lean Product team to perform discovery on new features for the Satago platform, continuously research the market & competitors, understand customer problems in the SME lending and cashflow space and help build the best cashflow management tool in the market. Ideally this person will come from a Fintech background and be looking for a role where they can make an immediate impact but also learn about the strategic aspects of Product so they can progress into an even more senior role in the future.
About you:

You enjoy a challenge, you love creating products customers love & are always striving to build things that help solve real problems. You can explain reasons for changes in the product and process backed up by experience or research. You want to contribute directly to a customer facing product and be able to say 'I helped build that!' whilst also having the opportunity to speak directly to the target demographic.

What you'll do:

• Work with the team to review existing journeys and perform market and customer research to refine and improve those journeys

• Work with the team to get familiar with and look to improve key journeys such as Onboarding, Account Management, Settings etc

• Translate key items from the roadmap into clear requirements for the engineering team using User Storying and create clear acceptance criteria i.e. User must be able to send out xxx addition email reminders and receive confirmation

• Make suggestions on things we can change in the long term roadmap and what benefits those would bring to our customers

• Use research and customer insights to inform decisions on new and existing feature requirements

• Assist with running User Testing sessions where we test journeys and gain direct insights from our customers

• Make suggestions on things that we can improve as a team whether it be comms or process (we love continuous improvement!)

• Research the latest trends and journeys in SME finance and understand where we can do better and keep up to date with competitors and market

• Manage Product Communication with other team i.e. Customer Success, Marketing, Sales etc

In a nutshell, we want someone who:

• Perform in depth discovery and create clear requirements for the engineers

• Help create rapid prototypes for features and improvements to visualise these changes across teams

• Communicate with key stakeholders on these changes and give approximate delivery dates on items in 'build'

• Has proven ability to translate roadmap items, high level vision and user feedback into actionable changes in the app

• Has some technical experience and can understand how the platform fits together so they can work more efficiently with engineers

• Has experience working in a Product focused environment

• Has experience working in an agile dev environment

• Has high proficiency and Practical Experience using Miro, Jira, Monday (or nearest similar tool)

• Can balance tactical work with more strategic and wholesale changes

• Preferably has experience conducting focus groups, design sessions, surveys and online testing (both qualitative and quantitative research)

• Preferably has experience translating research into actionable changes in the platform

• Min 5 Years Experience

• Right to work in the UK
  • Competitive Salary, and up to 5% pension matching
  • Participation in discretionary bonus pool
  • 25 days holiday + extra day off for your birthday
  • SatagoSelfie: Extra holiday for one Friday afternoon per month
  • Health insurance and usual bens
  • Online company perks service
  • Great central location with modern facilities
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