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Digital Learning Manager - UK

Employer
Red Snapper Recruitment Limited
Location
UK
Salary
Competitive
Closing date
18 Jan 2022

View more

Sector
Education
Contract Type
Permanent
Hours
Full Time
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RSR Police is a market leading recruitment business dedicated to supporting Blue Light sector organisations with their recruitment.

RSR Police are currently recruiting for a Digital Learning Manager for a fraud prevention service based in the United Kingdom.

This is a full time, permanent role working from anywhere in the UK, with some travel required, and paying £53,019 per annum.

Role Purpose

* Develop, launch and manage new digital learning management system (LMS), whilst managing existing LMS platform and its eventual migration to a single solution.

* Working in collaboration with wider learning team, support creation and digitalisation of static learning materials.

* Develop engaging and interactive digital content to drive digital learning solutions, whilst positioning the Learning Academy as leaders in fraud preventions tools and training.

Main duties and responsibilities

* Responsible for overall management of Learning Management Systems, ensuring a high standard of learner support in place for both users, our members, and other external learners.

* Effectively partner with key business stakeholders, including external LMS providers and instructional design agencies to determine learning needs and design solutions whilst overseeing suppliers' development roadmap and produce industry leading learning solutions.

* Develop and deliver an effective onboarding and training programme for all LMS users (including NFD and IFD members), with updated digital products, ensuring streamlined learner experience and introducing them to benefits of Learning solutions;

* Primary lead in development of projects relating to digital learning and ongoing management of the LMS, ensuring the functionality and content is fit for purpose; includes management of content and software updates ensuring all digital content is up to date, both on the LMS and for SCORM package subscribers.

* Working in collaboration with colleagues, including Commercial and Member Experience Teams, to build upon existing solutions, and shaping learning content and learner experience, identifying opportunities to enhance and evolve solutions, whilst expanding the organisations reputation as a leader in fraud prevention.

* Working in collaboration with external stakeholders that provide learning content for digital products to identify opportunities to improve learner experience and keep learning content updated and relevant to development in fraud prevention.

* Management of LMS and digital content budgets, reconciling on a monthly, quarterly, and annual basis and reforecasting, as required.

* Produce learning analytics on a regular basis to demonstrate LMS usage in line with agreed principles and key performance indicators (KPIs).

* Develop and deliver annual digital learning plan which supports the wider learning strategic intentions and aligns with agreed digital learning solutions and design principles.

* Work closely with Head of Learning, support the delivery and implementation of the learning & development strategy for digital learning.

* Working alongside wider learning team, as subject matter expert for all digital learning, to support in growth of learning services.

Person Specification

* Degree in business administration, finance, or marketing / equivalent business qualification.

* Previous experience of managing external stakeholders in the development and maintenance of digital learning content including both technical and content development suppliers is essential.

* Previous experience of managing an LMS (essential), preferably outward facing using an extended enterprise solution. (desirable)

* Previous knowledge and understanding of software development and deployment, particularly in relation to learning technologies and experience of digital instructional design and content development process is essential.

* Extensive product development skills, including planning, scheduling tasks, managing resources to deliver enhancements, new products of a very high quality to agreed timescales and budget, advantageous.

* Skilled in managing budgets, including regular reporting of both sales and costs and reforecasting/phasing as necessary.

* Strong commercial awareness with ability to understand business drivers, cost management, managing customer expectations, and competitor dynamics.

* Previous experience of working in a member organisation, with industry knowledge of fraud prevention, fraud systems and fraud prevention technology, would be advantageous.

If you would like to be considered for this position and have the relevant experience, then please email your CV to Tomas.Keenan-Blair@rsg.ltd.

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

RSR Police is member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer
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