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Operations Manager

Total People
Closing date
2 Feb 2022

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Contract Type
Full Time
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We are looking for an enthusiastic and driven Operations Manager to join our current Operations Team here at Total People. The primary focus is to lead a small number of Managers who lead the operational delivery teams (clusters) to ensure successful outcomes and customer experience for our learners and employers.

As an Operations Manager you will have responsibility for the oversight, quality, client and financial management of our operational clusters including management of cluster managers and other colleagues where relevant including, monitoring of budgeted starts, in learning and achievers, identification of business growth opportunities and management of key clients / stakeholders.

You will need to be driven and dedicated to manage a busy and demanding workload and have a genuine passion for the world of education and putting our learners at the heart of everything you do. You will be driven and passionate about supporting large contracts on a local and national basis.

You will be able to build effective client relationships as well as the ability to network with wider colleagues within the LTE Group.

At Total People we are committed to making a difference and we need motivated and passionate colleagues who can make it happen.

Due to the nature of the business you will be required to have a flexible and adaptable approach.

This role allows the flexibility to work remotely as well as from one of our Northwest and Greater Manchester sites. This post is offered on a permanent basis, working 37 hours per week. Due to the nature of this post you must be willing to travel to various locations within northwest and greater Manchester, however as you have the opportunity to work remotely, we can consider applications from outside the Northwest and Greater Manchester region. There may in the future be a requirement to travel to other regions.

For more details on the Key Accountabilities and Qualifications, Experience & Skills please review the job description attached on our company website.


Fully flexible working pattern- responsibility for planning your own diary
Competitive Salary
Opportunity to work remotely as well as in one of our centres
Generous annual leave entitlement
Development opportunities through our own in-house programmes and recognised qualifications
Please visit our careers page at our company website for more informationTotal People is one of the largest providers of apprenticeships and work based learning in the northwest. For more information on what we do please visit us at our company website. If you feel you could make a difference in this rewarding sector, please click on the 'Apply online' button below.

Total People is an equal opportunities employer. Applicants must demonstrate in their application their ability to meet the key responsibilities, key result areas and Qualifications/Skills and Experience detailed within the job description.

The closing date for this job advert is 11th January 2022 however sometimes the job advert may close early if we receive a good response so we recommend you apply at your earliest opportunity.

Total People is committed to the safeguarding, protection and wellbeing of young people and adults. This post is subject to an Enhanced Disclosure and Barring Service (DBS) check
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