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Credit Risk Manager FTC

Jarvis King
Closing date
28 Jan 2022

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Contract Type
Full Time
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Credit Policy & Process Specialist (FTC) - Fixed Term Contract - min 12 mths

Location: Birmingham

Please note, it is essential you have vast experience and knowledge of CONC 5 Principles for this role.

With this being a large-scale transformation programme, this particular role will be a 9 - 18 month fixed-term contract, however, if you are looking for a permanent role beyond this, there is no shortage of opportunities within this business as there are thousands of internal permanent roles at any one time to redeploy into.

This is a fantastic opportunity to work internal and "client-side" for a major Technology business, working within their credit risk, billing and technology portfolio, and being an integral part of a 10,000 strong workforce. They are described as one of the most monumental and exciting technology companies in the world and are not afraid to take risks and innovate. Blue sky thinking, with a nothing-off-limits philosophy is the type of atmosphere they promote.

About the business

This is an organisation with purpose that uses the power of communications to make a better world. At its core, they are a technology company with research and innovation and a desire to be a strong, successful brand, with huge scale capability of achieving great things, from supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure.

About this role

This role is required to support the Credit Risk function in ensuring the business complies with all relevant regulatory principles and requirements especially relating to FCA handbook CONC 5. In this role, you will provide FCA expertise across the Credit Risk function and work closely with FCA experts from other parts of the business ensuring the business remains compliant to regulations.

This role will suit an individual who is meticulous, comfortable taking ownership and initiative when working independently and alongside the wider business as needed, and can bring ideas to the table to enhance current policies in line with regulation.

Skills and Experience Required:

Detailed experience of regulatory compliance including FCA rules, guidance and handbooks within a credit risk environment
Working with ID Fraud Prevention Tools and Tech / Anti Money Laundering and Know Your Customer (KYC)
CONC 5 Principles
Experience of complaint management within an FCA regulated environment
Third-party supplier management and engagement
Senior stakeholder engagement
Credit risk and application fraud experience via a multi-channel acquisition environment
Experience working within the financial services sector
Analytically minded and able to use SAS or similar software
Experience working cross-functionally to define and improve credit processesDuties

Accountable for ensuring that critical Credit Risk policies, processes and credit / authentication strategies are designed to be compliant and executed to adhere to industry and FCA regulation
Document key Credit Risk policies and processes to ensure the business activities comply with internal standards and external regulatory requirements
Keep up to date with emerging technology and regulatory developments, including FCA and other regulatory issues; review and summarise publications from regulatory bodies
Act as Credit Risk subject matter expert for FCA regulation across the customer lifecycle
Define and develop authentication strategies to reduce fraud and bad debt including financial services tools for KYC and AML (Know Your Customer and Anti Money Laundering)
Manage and analyse authentication tool performance on an ongoing basis.
Identify trends and conduct root cause analysis to isolate key performance drivers
Work cross-functionally with operational teams to ensure the successful implementation and application / adherence to credit risk policy through automated solutions and/or manual procedures; drive improvements where necessary
Provide critical intelligence/analysis to support the case for change both within Credit Risk and the wider business
Provide subject matter expertise and input into strategic projects to define requirements, improve processes and optimise customer journeys from a credit risk perspectiveBenefits:

World class training and development
10% bonus
Pension 10%
Life assurance cover25 days' annual leave, plus bank holidays, and additional days for length of service
You'll enjoy access to 100s of instant discounts for restaurants, shops, and the cinema. These include money off your weekly shop and discounts on gift/shopping vouchers.
£500 worth of shares for free annually.Keywords: Credit risk, regulatory compliance, Fraud Prevention, FCA, SAS
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