Applications Support Engineer

Employer
NHS Blood And Transplant
Location
UK
Salary
Competitive
Closing date
7 Feb 2022

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Sector
Technology & New Media
Contract Type
Permanent
Hours
Full Time
Applications Support Engineer

£40,057 to £45,839 pa

Permanent, Full-time

Location: National - final location to be agreed at interview

Ref: 918-IX8479

About us

At NHS Blood and Transplant (NHSBT), we want our business software to be the very best in the UK. Ambition is the only way well make sure that even more patients with blood-related disorders get the treatment and services they need. And we need multi-talented Application Support Engineers who can deliver the innovation and high standards that will get us there.

Role overview

Youll play a central role in deploying and configuring crucial business software across our organisation. This includes managing our third-line technical support for our applications and working with stakeholders across NHSBT to resolve issues. By helping us run more efficiently and effectively, your work will ultimately help us save and improve lives across the UK.

Youll also take on key projects involving our applications, managing project deadlines while delivering complex technical solutions. As a lead technical authority for applications, youll be a source of expertise for our business units, but youll also deliver service changes which affect all our users.

Alongside your main duties, youll contribute to our long-term business strategy and find ways to evolve our application technology.

About you

Youll have solid experience in application delivery and support, with a good knowledge of ITIL and ITSM processes. Youll also have experience deploying on cloud-based platforms and specialist knowledge of Citrix, virtualisation technology and Windows servers 2003, 2008, 2012 and 2016.

Were looking for candidates with strong technical and problem-solving skills, but also strategic thinkers who can find ways to improve and evolve services. You should have advanced data entry skills and the ability to communicate with a wide range of people.

Strong IT skills in general are essential, along with a relevant degree and an application deployment qualification.

About us

There is so much to be said about the job satisfaction that our team members get from their work. With us, youll be at the heart of an organisation thats saving and transforming countless lives every day.

At NHSBT, we also value the immense knowledge that our highly skilled team brings to our work. Well invest heavily in your personal and professional needs, from progressive training and development opportunities through to competitive pension schemes and generous annual leave allowance. Its about making sure every NHSBT employee is truly happy in their work. Join us, experience a great work-life balance and a sense of achievement that cant be found anywhere else.

We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community.

Closing date: 19th January 2022.

Interview dates are still to be arranged.

NHS Blood and Transplant (NHSBT) offers a dynamic and friendly working environment where teamwork is highly valued. Personal development is also considered a priority and is supported through extensive training and development opportunities open to all employees.

We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community.

Three small words, one big difference - Caring, Expert and Quality.

Together we'll save and improve more lives than ever

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