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IT Applications Support and Development Officer - Digital

Closing date
28 Jan 2022

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Technology & New Media
Contract Type
Full Time
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Job Title: Applications Support and Development Officer (Digital)

Location: Walsall

Salary:£27,041- £31,346 per annum

Job Type: Full-time, Permanent

Closing Date: 23rd January 2022

Do you want to join a fast moving workplace where no two days are ever the same?

At Walsall Council ICT we support and develop a wide range of business applications, whist pursuing an ambitious program of work to improve our digital capability.

As an Applications Support and Development Officer you will provide application support for ICT applications used by the various business areas of Walsall Council. You will be required to assist Senior Application Support and Development Specialists in digital software development activities relating to the support of these Business Applications

About you:
  • Experience of a content management system such as Drupal, DNN , Joomla or Umbraco
  • Experience of Power Bi, Dynamics, Microsoft Power Platform
  • Back-end technologies: C#, VB.NET, XML, MVC
  • Java, Front end technologies: CSS, jQuery, Angular JS, Bootstrap
  • Source control systems: Azure DevOps or Git
  • Database technologies: SQL (Inc. T-SQL, SSIS, SSRS) , Microsoft Dataverse, MS Office

You will be able to work independently dealing with support calls and cooperatively with colleagues to resolve outstanding calls.

About Us:

ICT Technical Services are responsible for the provision of ICT Service Desk, Infrastructure (Data Centre, Networking and Desktop), Applications Development and Support Services for the whole of the Council and partner organisations.

The successful candidate will be joining ICT at a time of growth as we work together to help move Walsall council towards achieving its Digital Transformation agenda. This important post will operate within the Application Support and Development team.

In return, we can offer you a range of benefits such as: flexible working options, membership of the Local Government Pension Scheme, excellent holiday entitlement and a variety of opportunities to support your learning and development.

Please note:

For this role the successful candidate(s) must undergo a Baseline Personnel Security Standard (BPSS) check. BPSS is the minimum standard to ensure the identity and integrity of an employee who has access to official information using secure networks linking central government and local authorities. A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).

This post is covered by the Government's Code of Practice on the English Language Fluency Duty for public sector workers. The post holder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

Please click on the APPLY button to complete your application at the Company's careers page.

Candidates with the relevant experience or job titles of; Technical Support Advisor, 1st Line Technical Support Analyst, 2nd Line Technical Support Advisor, 2nd Line Technical Support Analyst, IT Technician, IT Support Engineer, IT Service Desk Technician, IT Support Technician, 2nd Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, 2nd Line Support Technician, IT Support, IT Systems Support, 1st Line Support may also be considered for this role.
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