Application Support Analyst

Royal Collection Trust
Closing date
10 Feb 2022
It's feeling inspired to deliver to the very highest standards. And it's playing a part in helping millions enjoy magnificent buildings and works of art. This is what makes working for Royal Collection Trust so different.
People from all over the world come to visit Buckingham Palace, The Royal Mews, Windsor Castle and the Palace of Holyroodhouse. Our Systems Infrastructure team plays a vital part in our daily operations, supporting the systems that enable an exceptional visitor experience.
Joining our enthusiastic and highly professional team, you'll be responsible for the support and maintenance of our commercial applications.
You'll be the main point of contact for technical queries relating to our systems and associated devices. Whether it be our ticketing system, payment devices or cloud services, you'll diagnose faults and decide how best to resolve each problem, providing an efficient and helpful service to colleagues and ensuring that our systems are fully operational at all times.
First-line support is only half the story. Whilst you help maintain our systems, you'll be looking for new ways to improve our service delivery. Assisting the team, you'll support the delivery of technical projects that will develop and enhance our commercial platforms.
Every day will be different, and you'll have the opportunity to further your knowledge in a place where developing skills is the norm

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