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Peripatetic Care Manager - Supported Living

Kingston Noble
Closing date
18 Jan 2022

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Contract Type
Full Time
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We are working with a fantastic Care provider, supporting adults with learning disabilities, Autism, and physical disabilities, within a number of Supported Living services. These services are based in Gloucestershire and surrounding areas. We are looking for a Peripatetic Manager to join this organisation on a permanent full-time basis.

This role will be responsible for working across services where there is an identified need for support or assist with service improvement plan implementation.

The role will involve a combination of trouble shooter and advisory support; you may be the manager in services where there is no manager, you may be required to support a new manager or oversee an existing manager in a supportive and/or performance management role.

This is a pivotal role to support Operational colleagues where there are managerial shortfalls- either in quantity or quality.

The focus of this role is identifying 'what' where support is required and 'how' this needs to be delivered in order to achieve desired outcomes. A coaching and supportive leadership approach is essential to upskill and develop our teams.

Main duties & Responsibilities include:

• To act as a peripatetic manager in services that require support. Overall management of services in need and coordination with Service Improvement Managers to improve the service and or meet regulatory/ Contract/ Compliance requirements.

• To work with homes and services to ensure best practice, compliance and exemplary work by implementing and managing high standard quality assurance practices. • Work closely with the Regional Operations Director in identifying solutions to at risk services

• To work with the Regional Operational Managers, Director of Operations and the Quality Team in developing and implementing service improvement plans for specific services identified as at risk/requiring support.

• To lead on the implementation of those plans and provide ongoing support to ensure compliance and improvement against agreed targets.

• Ensure improvement plans and actions are clearly understood in the service. • Ensure that all service staff are engaged in improving the service.

• Set up systems for achieving the plan, monitoring progress and ensuring timescales are achieved.

• To be a mentor and a coach in skilling up the staff team so that improvement is sustainable.

• Identify and coordinate the necessary resources needed.

• To rebuild relationships with external stakeholders and integrate the management staff team in that process.

• To provide the Regional Operational Managers and Director of Operations with regular service/region reports on progress with improving standards and compliance.

• To monitor the processes and procedures which ensure the safety and welfare of vulnerable adults supported by Holmleigh Care and to monitor practice throughout identified services, and to urgently advise the Senior Managers of any safeguarding issues/concerns.

• To carry out investigations, as required by the Regional Operation Directors and Director of Operations, to work in partnership with internal and external stakeholders to develop, implement and monitor remedial action plans.

• To promote the corporate quality assurance agenda.

• Comply with all Regulations regarding statutory visits and reports ensuring compliance and communication of all issues to senior management team.

The successful candidate must have:

• A relevant Management qualification, previous experience at a management level and experienced in leading teams for which they have no direct line management. • LD/Social Care Managerial background.

• A thorough understanding of the regulatory environment.

• Experience in emergency management, stabilizing services in crisis and turnaround project management.

• Ability to work across a variety of locations to meet the needs of business
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