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Compliance and Quality Manager

Closing date
18 Jan 2022

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Contract Type
Full Time
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Compliance and Quality Manager £35,000 - £42,000

A world leading Educational Academy within Arts and Drama is looking to recruit Compliance and Quality Manager, based in Baron's Court, West London. The Compliance and Quality Manager is responsible for all aspects of Internal and External Quality Assurance which includes customers and examiners, ensuring the organisation's continued compliance with regulatory conditions.

The role's purpose is to establish and maintain appropriate quality assurance systems thus ensuring the organisation continues to operate as an Awarding Organisation. This includes managing operational risk, overseeing internal and external audits, self- evaluation processes as well as compliance checks and supporting models of good practice within the Awarding Organisation.

Duties and responsibilities

To lead the development and implementation of all compliance activity by establishing and managing all aspects of internal and external quality assurance to meet the sector requirements, maintaining up to date knowledge of developments in education policy and regulation
To liaise with the Regulators on behalf of the Responsible Officer relating to queries, requests and event notifications, providing regular updates as required
To provide data returns to the Regulators, UCAS and any other external organisations as required
To develop and maintain appropriate policies, procedures and logs, leading a process of regular self-assessment with the Responsible Officer to ensure that Examinations is compliant with all regulatory requirements
To lead on the production of timely and accurate reports and communications on Quality, Standards and Compliance activity to the HOE, Examinations Committee, Examinations Management Team and other business areas as appropriate
To ensure the validity of assessment by advising on the impact and relevance of all appropriate regulatory requirements
To oversee the process of centre registration and, through monitoring and risk assessment ensure that all centres remain compliant
Maintaining and reviewing the Examinations Risk Register, used to highlight areas of risk which need to be addressed
To support and advise centres through the provision of feedback and guidance (including all relevant materials) on technical and regulatory issues.
To support all relevant staff on the effective implementation of all quality and compliance requirements and activities. To support and advise the Customer Services and Syllabus Teams on regulatory requirements in relation to complaints and Enquiries About Results (EARs)
To manage the appeals procedure ensuring all appropriate parties monitor and respond to these in a timely manner and in accordance with regulatory requirements
To manage the Quality and Compliance Officer (x1 direct report), providing all support, training and workload assistance needs
To conduct regular 1-1s and appraisals for direct report
To review proposed new workflows, software and Exam Track developments to ensure quality and regulatory adherence is not jeopardized.
To manage the Examiner monitoring process and provide additional administrative resource during busy periods.Skills and Experience required:

A detailed knowledge of UK regulatory frameworks
Expertise in GDPR governance
Strong understanding of qualification design and assessment methodologies
Awarding organisation experience
Conducting awarding statement of Compliance/ Self-evaluation/ validity auditsHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK
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