Are you ready to support the delivery of a fibre first Britain? We are currently seeking to recruit a Supervisor to support the deployment of full fibre networks across the North West. We would love to hear from you if you have fibre / telecoms experience.
You?ll be working in a part of telent that is dedicated to transforming and delivering a future proof fibre first Britain. We aim to be the UK?s leading network installation business, harnessing and enhancing the skills of our people to deliver high-quality cost-effective
Excellent employee benefits: - we are committed to ensuring we offer industry leading career opportunities, salary, and benefits packages
Reporting to and directed by the Delivery Performance Manager you will be telent?s customer ambassador in the field, responsible for enabling the delivery all works in the telent workstack through the resolution of access and fluidity issues.
In the course of your duties you will liaise with Highways Authorities, Network Rail, local businesses and members of the public.
Safety and Streetworks ? ensure that safe working practices are adopted as the top priority for all activities undertaken and that they are supported by all relevant, correctly completed documentation.
Joint Site Meetings ? attend JSMs with asset owners to progress hot jobs and suppliers of specialist services e.g.directional drilling, to unlock fluidity.
Urgent Safety Issues ? make sure that you are available on the phone to support 2-hour and 4-hour defects as and when they are raised.
Customer Relationship ? develop a collaborative working relationship with all customer?s representatives locally through the delivery of outcomes that meet all customer requirements
Escalations/Complaints ? work with Delivery depots to ensure expedient resolution of all escalated issues.
Business Operations Skills ? Experience:
Experience of supervising civils, poling or cable gangs working in the highways network or having held a position of ?site supervisor? or similar in the construction or telecoms industry.Business Operations Skills ? Qualifications:
NRSWA Unit 2 & 10
Use of Solo, Qlikview, ConnecT etc.
You?ll receive formal training. ? and on-the-job training where appropriate ? to ensure you?re up-skilled as technology develops along with E-learning schemes to help or refresh skills on-line
You?ll be treated as an individual. We?re not a vast corporation, which means every individual counts. With us, you?ll be valued and supported, involved and empowered from day one.
Join us and you can expect to receive:???????
33 days holiday, including public holidays, plus the option to buy or sell five days each year
A range of family friendly policies
Company pension scheme
Occupational health support
Discounts on Cinema, Restaurants and Shopping with Telent Reward schemeWe reserve the right to close this vacancy once we have received sufficient applications.
telent is an equal opportunities employer and is committed to diversity and inclusion