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Operations Manager

Employer
Apex Resource Management
Location
UK
Salary
Competitive
Closing date
28 Jan 2022

View more

Sector
Charity
Contract Type
Permanent
Hours
Full Time
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Operations Manager

Based in Stratford-upon-Avon

Full time - Permanent post

You will be responsible for delivering excellent visitor experiences and for developing a sustainable operating model of visitor and revenue growth, ensuring the protection of the Charities reputation through appropriate compliance with various internal and external policies.

Your responsibilities:

To deliver memorable visitor experiences by achieving operational excellence at the Charity
To manage all administrative tasks
To manage the retail operation, overseeing the purchase of stock and monitoring sales
To ensure that all services within the building run smoothly, including information provision, customer flow management, cleaning, and liaison with outside contractors.
To recruit, train and manage volunteers
To oversee the AV system in the building
To share weekend Duty Manager responsibilities as required
To ensure the protection of the Charities reputation through appropriate compliance with fire, security, Health and Safety, and emergency policies
What we are looking for:

Experience of leading and managing cultural heritage organisations
Experience in developing operational models for revenue and visitor growth
Experience and application of managing budgets and funding streams within the public and charity sector
Experience in management for retail operations including stock monitoring and sales forecast
Experience in people management including training and recruitment
Passionate about working with cultural heritage and charity organisations
Innovative and proactive approach
Ability to work with cross-functional teams to achieve a common goal
You will be reporting to:

General Manager

Salary: £25-30k per annum

Hours: 35 per week - applicants will need to be flexible around this

Holiday: 25 days plus statutory Bank holidays
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