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Lead Platform Manager - Service Now

Carrington West
Closing date
28 Jan 2022

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Technology & New Media
Contract Type
Full Time
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Are you a lead platform manager with end user compute/ modern workplace?

Are you looking for your next contract position?

This is a great opportunity to work client side on HS2 and have a real influence on their IT vision/roadmap.

Location: Birmingham, Snow Hill - currently working from home but long term will be hybrid model

Day rate: £(Apply online only) per day umbrella

Contract: Initial 6 months with likely extensions

This is a leadership role rather then a technical role so they are looking for someone who has experience setting and developing visions and roadmaps and work with suppliers to deliver the set road map.

The right candidate must have experience in a management/ leadership role prior.

This type of role would suit a: Platform Manager, Infrastructure Manager, Technical Architect, Technology Manager or Product Manager, EUC Manager.

We are looking for a highly motivated and passionate Lead Platform Manager focusing on ServiceNow to join the Platforms and Operations Teams.
This is senior manager grade, you will be an SME and as part of the role you will set and deliver the ServiceNow strategy leading 3rd party suppliers across design, build, and operations
You will collaborate with a variety of internal and external teams to drive the continual development, ongoing demand, and optimisation of the ServiceNow platform.

Trusted Advisor
·Develops impactful relationships with internal and external stakeholders.
·Respectfully challenges partners
·Provides assurance and governance of ServiceNow
·Develops and manages ServiceNow strategy, roadmaps, and backlog
·Provides ServiceNow subject matter expertise for operational issues

Thought Leadership
·Shares ideas, insight, and strategic, technical input with internal and external stakeholders
·Acts a mentor to educate colleagues on technical and non-technical concepts.

Certification and Experience
·Certification in ServiceNow such as CSA
·3+ years' of enterprise-scale ServiceNow experience as a Platform or Product lead with experience in ITSM, ITBM, SAM and ITOM
·Experience of service portfolio, CMDB Taxonomy and developing the ServiceNow Common Services Data Model
Vacancy close date: 14/01/2022
Shortlist date: 17/01/2022
Interview dates: 20/21/24 Jan
Start date (ideally): 07/02/2022
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