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Account Manager - Peloton

Omnicom Media Group UK
Closing date
31 Jan 2022

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Marketing & PR
Contract Type
Full Time
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Hearts & Science are looking for an Account Manager to run the day to day management of the newly acquired Peloton account. Reporting into the Account Director, the role represents a fantastic opportunity for someone to support onboarding and managing of what will be one of the most prestigious accounts in the agency.

Peloton has become one of the world's most exciting brands, redefining an industry. Underpinned by heavy media investment across multiple touchpoints, the Account Manager will be responsible for supporting the Account Director in ensuring that Peloton's full experience of the agency is always seamless, positive and progressive. We are looking for someone who is an experienced comms planner but also has experience in delivering excellent day-to-day client service. The Account Manager will also provide integration across the agency's other vertical specialties from strategy, to media investment, to new innovative, tech and data solutions.

Peloton is an incredible success story in bringing tech, hardware and production together. Making it their mission to bring immersive and challenging workouts into people's lives in a more accessible, affordable and efficient way. Millions of members use the platform to connect, bond, inspire and grow stronger together. Whether that be through the beautifully designed hardware (Bike, Tread and more), addictive classes, empowering instructors or community events. This is a chance to join Peloton and Hearts on that journey.

Who we are:

We're an agency fit for the future.

Built in the digital age with agility at our core, our DNA is different from your ordinary media agency. Our people bring to life our values of challenging conventions, celebrating difference, collaboration and positivity.

A central pillar of creating an agency Fit for the Future is making decisions that benefit our people, our agency, our partners and our clients both today and tomorrow. In media terms this means total transparency, over-and-above data governance, ethical media practices and thinking both long and short.

In relation to our culture and our talent, Fit for the Future @ Hearts plays out in 3 ways:

1) Future proofing careers

2) Creating a Diverse and Inclusive Workforce

3) Embracing Sustainability

The core of our difference is rooted in our culture, something we invest significant time and energy into nurturing to ensure our people remain happy and fulfilled. This extends into our unparalleled L&D program, our diverse staff population, and our social calendar, which is peppered with standard, and far from standard, activities. We pride ourselves on being like a family so expect to get to know everyone and feel truly supported professionally. We are one of the fastest growing agencies in the market so expect a high paced environment with lots of opportunities.

What you will be doing:

In the role, you will be responsible for delivering excellent day-to-day client service and communications planning to Peloton. You should be a strong relationship builder with previous experience of working with clients and agency teams. Your day to day will involve lots of client contact and planning work as well as working with teams across the agency from investment to analytics and finance. You will also contribute to the management and development of more junior members of the team.

You will be responsible for:
  • The ownership & development of your own personal Peloton contact strategy
  • Working on Peloton briefs and orchestrating the response alongside the wider agency teams
  • Having a flawless understanding of key industry and agency tools, systems processes and analytics and using them to the benefit of Peloton
  • Taking responsibility for and owning the delivery of key projects
  • Using your day-to-day working knowledge of Peloton's business to challenge conventions and outdated thinking or processes

Hearts & Science are a part of Omnicom Media Group UK. In OMG UK, we have an underlying belief that our agencies and specialist services should reflect the society in which we live

in both ourworkforce and ourwork.

We want to welcome remarkable people from a broad range of backgroundswho bring theirdiverse attitudes, opinions and beliefs into a culture where you are treated with respect and can be comfortable at work just being you and bringing your whole self to work.

At OMG, UK we have an underlying belief that our agencies and specialist services should reflect the society in which we live. Be that Age, Disability, Education, Ethnicity, Gender, Gender identity, National Origin, Religion or Sexual Orientation.

Simply, we believe that Inclusion and Diversity makes for a more stimulating and inspiring working environment, where people are treated with respect and can be comfortable being themselves. Embracing these different approaches and thinking helps deliver tangible and positive results for us and our clients' businesses.

At OMG, UK we take Inclusion seriously and provide adjustments for individuals throughout the recruitment process, so you can be at your best. Please discuss any specific adjustments with your Talent Attractionteam member or if you would feel more comfortable, please reach out to and let us know (confidentially) how we can be of help.
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